Cuisinart SS-16 Coffee Center Combo in Stainless Steel

I’ve had this coffeemaker since April 2024 and never had issues with it until a few weeks ago when the drip from the carafe got extremely slow and half the water would remain without brewing. The problem is I never changed the filter, I never descaled it either. I cleaned it entirely today, used the descaling once and then 4 cups of vinegar. After several cycles, it’s back to normal. I recommend you descale it every 3-4 months and replace the filter every 2-3 months. I believe I bought me a darn good machine. Oh, and the pod side (single serve) works great as well!

This is the 3rd one we have bougth. Love it.

Purchased in May 2025 and began using in June. It is now mid-September 2025 and this machine is non-functional. From the get-go, the pod side made odd noises. Within a month, about one out of every five pod brews wouldn’t brew more than an inch of coffee. Cleaned completely as the videos suggest and descaled. Still not reliable. Then the carafe side started to overflow and leak when it was brewing. Took it all apart and cleaned it again. Now the pod side only displays and E07 error message, regardless of what I have done to try to fix it (as per video troubleshooting). A coffee maker should not need this amount of maintenance within the first three months. Either this was a refurbished model that was advertised as new, or it is a completely non-functional model that Cuisinart should not be selling — especially at a $250+ price tag. Extremely disappointed. I would not recommend anyone purchase this machine!

I purchased this coffeemaker to replace my old Cuisinart which I had for years with no problems. Unfortunately they do not make the model anymore and this is the new model. In the 10 months I have had it I have had to contact the company twice because of problems. In December the pod stopped working and after cleaning and doing a factory reset twice I finally got it to work. Just 2 days ago the carafe side stopped working. Completely died, no heat or water movement. Nothing. Again I had to contact customer support and am awaiting a response. I gave them all the information they needed and did everything they suggested in December. I would just like to return it and get my money back. Very disappointed in this Cuisinart SS-16 model. UPDATE : 3/26 Customer service emailed back After answering questions and trying their suggestions they emailed me and said they would replace the unit. I had to send a picture of the unit with the cord cut and they replied that I should receive the new coffeemaker in 7-10 business days. Customer service was very responsive. I’m hoping this next coffeemaker will last as long as my original one did.

Excellente cafetière,,contrairement aux autres évaluations elle ne coule pas et fait des cafés savoureux