Does this require a handset lifter?

Depends on the phone. Some Cisco Phones Require a lifter (Older phones) Some newer phones do the lifting internally and requires a specific interconnect cable such as APC-43 cable. We use 7975 model phones which do require the cable, but no mechaniocal lifter.

Can I answer the phone from the headset?

Yes, you do have on-ear controls for easy access to key call control capabilities, including answer call, end call, reject a call, hold/resume (for multiple calls), mute/unmute, volume up, and volume down. For more information please refer to the product datasheet: https://www.cisco.com/c/en/us/products/collateral/collaboration-endpoints/headset-500-series/datasheet-c78-740352.html

Is the y-cable included to plug into the aux port? i have a cisco phone 8841, no usb port.

Yes, the Cisco Headset 560 series standard base comes with USB to USB Cable: for devices with USB connectivity, USB Y-Cable: for Cisco IP Phones without a USB port, and USB-A to USB-C Cable (available separately for PC or Mac devices). You can refer to the following link for more information: https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cuipph/Headsets/English/userguide/h56x_b_cisco-500-series-user-guide/h56x_b_cisco-500-series-user-guide_chapter_00.html?bookSearch=true

I use ring central on my laptop. will this headset work with my ring central phone?

The headset is compatible with the Cisco IP phones, Cisco Webex, Webex Meetings and Cisco Webex Teams. It has not been tested with the ring central so we can't confirm that is supported. https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cuipph/Headsets/Compatibility_Guide/n500_b_headset-compatibility/n500_b_headset-compatibility_chapter_01010.html

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561 Headset - Mono - Black - Wireless - DECT 6.0-300 ft48 kHz - Over-The-Head - Monaural - Supra-aural - Uni-Directional, Electret, Condenser Microphone

561 Headset - Mono - Black - Wireless - DECT 6.0-300 ft48 kHz - Over-The-Head - Monaural - Supra-aural - Uni-Directional, Electret, Condenser Microphone

Product ID: 120494841

Details

Brand
Cisco
Color
Black
Ear Placement
On Ear
Form Factor
On Ear
Impedance
90 ohm

🎧48 kHz high-fidelity sound

📶300 ft wireless range

🔋9 hours battery life

€ 511.15

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Description

🎧 Elevate your calls, own your space—wireless freedom redefined.

PREMIUM AUDIO CLARITY - 48 kHz frequency response ensures every word is crisp, perfect for high-stakes calls and music.
PLUG PLAY VERSATILITY - Compatible with Cisco IP phones and USB devices—effortless setup for the modern hybrid workspace.
ALL DAY COMFORT CONTROL - Lightweight, leather supra-aural design with intuitive on-ear touch controls keeps you focused and comfortable.
NOISE ISOLATION FOR FOCUS - Uni-directional electret condenser mic blocks distractions so you own every conversation.
SEAMLESS WIRELESS FREEDOM - DECT 6.0 tech delivers crystal-clear calls up to 300 ft away—ditch the desk, stay connected.

The Cisco 561 Wireless Mono Headset combines DECT 6.0 wireless technology with a 300 ft operating range and 48 kHz sound fidelity, delivering professional-grade audio clarity and noise isolation. Designed for all-day comfort with a lightweight, leather supra-aural earcup and intuitive on-ear controls, it supports seamless integration with Cisco IP phones and USB devices, making it the ideal headset for dynamic, on-the-go professionals.

Specifications

ASIN	B07PJSTFQS
Additional Features	Lightweight, Microphone Included, Noise Isolation, USB connectivity, wireless
Age Range Description	Adult
Antenna Location	Calling
Audio Driver Type	Dynamic Driver
Battery Average Life	9 hours
Best Sellers Rank	#78 in Telephone Headsets
Brand	Cisco
Brand Name	Cisco
Built-In Media	1
Cable Features	Without Cable
Color	Black
Compatible Devices	Cisco IP Phones with USB-A and/or RJ-9/AUX ports including 6851/6871/6900/7800/8800 models, Cisco Jabber/Webex devices/computers with USB-A ports
Connectivity Technology	Wireless
Control Method	Touch
Control Type	Call Control
Controller Type	on-ear controls
Customer Reviews	4.3 out of 5 stars 113 Reviews
Ear Placement	On Ear
Earpiece Shape	Rounded
Enclosure Material	Leather
Form Factor	On Ear
Headphone Folding Features	On Ear
Headphone Jack	usb
Headphones Ear Placement	On Ear
Impedance	90 ohm
Item Weight	16 ounces
Manufacturer	CISCO SYSTEMS - ENTERPRISE
Model Name	CP-HS-WL-561-S-US=
Model Number	CP-HS-WL-561-S-US=
Noise Control	Sound Isolation
Number of Items	1
Series Number	560
Specific Uses For Product	Music
Style Name	Headset
Theme	Electronics
UPC	889728180276
Unit Count	1 Count
Warranty Description	Limited Warranty
Wireless Technology	DECT 6.0

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€ 511.15

Duties & taxes included

In stock

Sold byAmazon AustriaDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

Buyer Protection · Full refund if your order doesn't arrive as described.

Desertcart purchases this item on your behalf and handles shipping, customs, and support to Austria.

Secure transaction

Trustpilot

TrustScore 4.5 | 7,300+ reviews

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Customer service was outstanding when I had questions about the product.

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The delivery time was excellent, and the packaging was secure.

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