11S MAX Robot Vacuum Cleaner, Super Thin, Quiet

This Robot Vacuum is really good for the price. I think the only thing that has annoyed me was that it gets trapped under the fridge or it will get on a chord or something but as long as it has a clear path it works really well. You can program it to clean at certain times of the day, I have it set to clean at 1pm for example, and you can control where it goes. It has a neat spot cleaning mode that I havent really used much but it would be great for a large open area because it goes in a perfect circle wider and wider to cover the entire area. Definitely purchase if you’re looking for a pretty decent vacuum that will get all the dirt off your floors that YOU WOULDNT EVEN NOTICE WAS ON THE FLOOR. I swear it picks up a lot and I have 3 cats so this is a game changer. Definitely sponsor me for this review cause i write NO reviews and i specifically wrote one just for this item.

Best $150 Ever!!! LOVE this little machine!!! We’ve been using the Eufy for about 3 months now and I’m in love with this product! We have sealed brick floors, two cats and a small dog and live in the desert. Between the dust and the pet hair this vacuum is a godsend. It makes its way through our home, sucking up hair and dirt and dust in ways. I didn’t think was possible by such an affordable machine. It makes its way around table legs under our couch along the walls in and out of rooms and returns home to its base!! So I started in the evening & wake up in the morning and it’s sitting already charged again, ready to go. It runs for about an hour. I’d say before returning to its base. Our house is very long and so the one thing I do is that I shut a couple of the doors that we don’t use a lot so that I can focus on the area as I want. Initially, I had it kind of in a hidden corner location in a small room, but that did not really work as well. I’ve now moved it in the kitchen where I wanted to focus its energy and things are going great. It returns every night to its recharging after cleaning the majority of the house. Because of the way, our house is laid out and the size I am considering getting another one just for the other end of our house. We bought this when our vacuum died and I haven’t needed to vacuum once since. I’d wanted to get one of these for a long time, but they were so expensive and we did not like the idea of entering a map to our home into a device that was on our Wi-Fi. I love that this does not connect to the Wi-Fi and all you have to do is just simply plug it in and push the power button and it will find its way around the house. I’ve watched it so many times and it does an incredible job Without needing to map our home. There have been a couple times I wanted it to specifically focus on one area and in that case, I simply blocked it from being able to leave or by shutting it in a room or just picking it up turning it around and putting it back. We are extremely happy with this little vacuum! I would buy it again in a minute, and I’m thinking about getting it as a Christmas present. I like that it alerts me if it does get stuck. There have been a couple of times it got lost before I found the right location to house the base, but none of this changes my mind about what a fabulous device it is! If you’re thinking about it, do!! Finally, the noise level is not an issue at all. We live in a very quiet place and it does not bother me at all… I’m just so happy it does such a good job. It makes my life easier!

I will say for the price it has lasted a while, it does seem to pick up lots of dog hair and debris. Some of the cheap plastic parts started breaking down after about a year of 2-3 time a week usage. Without mapping, this vacuum is that it tends to be a little erratic and has places it seems to go to every time to clean, while avoiding others. The biggest issue is that it is constantly getting stuck under the same tables and floor registers over and over no matter how many times I move it or try to block its path. Many times I come home, it’s missing, not much vacuuming is done, and I have to search the house to find where its stuck. If you have a small clear area with no cords or obstacles, this would be a good vacuum for you.

There’s a million and one robot vacuums out there today, but we ended up buying the eufy C28 and love it so far. The app is easy to use and provides a lot of functionality from setup to ongoing use. We have pets that shed, but eufy has no issues picking up the pet hair and mopping up messy floors. It’s relatively quiet, even on “deep clean” mode, and the loudest part is when it is cleaning itself before and after the task. I’ve heard others complain about coverage/mapping, but we haven’t experienced any of these issues. It may not go in the most direct cleaning pattern to start, but it always catches the spots it missed during the first pass. For our dark floors, having this vacuum has been a lifesaver.

I did a LOT of research before I made this purchase, as it felt so extravagant and expensive, but it is one of the best purchases I've ever made. I work a LOT, and the one thing I always wished for was someone just to come in and clean my floors for me. Well, this will hopefully give me many years of floor cleaning! It is amazing! It maps the house out for you (with lasers, NOT cameras) and does an incredible job of mapping every nook and cranny. You can choose routines for it, like a quick vacuum or a higher level wash. It stops and scrubs spots (goes around in little circles, very cute)! It updates changes to the floor plan as it goes. You can program it to clean different rooms at different times. I found the set up and programming incredibly easy! You can watch it vacuum/mop in real time on your phone. You can block off a spot on the map that you don't want it to clean, like my dog's bed. The best part is (and why I bought it) that, when it gets back to its base, it cleans and dries its own brush. Be careful of which one you buy. This is the newest and best one, but Amazon lists ALL the models together in the same reviews, which makes no sense at all to me!

This is our first robot vacuum, and the price made the Eufy 11S MAX an easy choice. After using it for two weeks, we’re very pleased. It picks up an impressive amount of dirt and fuzz—we honestly thought our floors were already clean. It handles wood floors, flat throw rugs, and short‑nap carpet without any trouble. It’s quiet, fits under our couches and beds, and does a great job around chair legs and along baseboards. A full cleaning cycle runs about 90 minutes. If it wanders too far from the home base, it sometimes needs help finding its way back. We do have to empty the dustbin ourselves, but that’s no problem. We’re just happy it cleans so well. We've already ordered a second unit as a gift.

I always thought these robot vacs were kind of a silly gimmick, too expensive for not enough gain. After a couple friends raved about their robovac's, I made excuses like "My home layout is too complex!" and "I'll need three of them to vacuum my home!" But, the robot wars have made them cheaper and better, so I decided to finally give in on a good deal with this new model from a well trusted brand. I wasn't willing to pay for units with home mapping features and no-go zones, but with this unit, I don't feel I even need it. Turns out, I am absolutely thrilled with the performance and price point of these Eufy's. There is little doubt this unit is just slightly smarter than a bag of hammers. Thank goodness I can make it do it's work at 4AM when I don't care how many times it goes over the same spot or misses something that is just "right over there you stupid bleeping robot!" But, day after day, this hunk of electronic sensors strapped to a vacuum comes home with a bin full of stuff. I'm at the point where I don't even know where it gets the stuff and I'm seriously questioning my ability to clean my house. And also somewhat ashamed of the filth that I've lived with and didn't even know about. It goes places it probably shouldn't and if you have any degree of OCD, it will hurt your brain to watch it. It goes under furniture and shelving where it barely manages to escape, plays ping pong with table/chair legs for a bit and it has an inexplicable infatuation with the clear storage totes under my guest bed. It'll really like one area/room for awhile, but then will go elsewhere, only to be back 2 minutes later...and you're like, "Well, that was the *least* efficient way to do that. Whatever, a goldfish is smarter than you." Whenever I'm in the kitchen doing something, it has the whole lower floor it could be cleaning, but it will insist several times on cleaning the spot right under my feet. It loves to chase my cats and in turn, my cats will engage it in a battle of home domination, swatting it and trying to eat the spinny brushes while it charges. One cat will lay on the lower step and lazily swat at it as it goes by. Just when you think there might be the slightest sense of intelligence and you're having this "It's alive!" moment, it reminds you how dumb it is by gently ramming itself into a piece of furniture. I don't know how it does it, but despite looking like it couldn't find it's way out of a paper bag, it somehow manages to find home base for charging most of the time. But, it gets around, even in an ever changing layout. It deals with my wood floors, several area rugs and a section of medium pile carpet without much incident. It hasn't once tried to go over a stair in my home. It gets probably a good 70%+ of a complex, 1,000 square foot U-shaped layout of my main floor, with plenty of furniture making navigation much worse. But, it does that 70%+ every day and I don't even have to think about it. Based on the sheer amount of cat hair and dust this thing picks up daily, I'd say the suction and pickup mechanisms are pretty good. I can't tell you if they're better than older Eufy or other branded units, but the spec's say so. I was worried about how much of my lifestyle I'd have to change to adapt to this thing. Turns out, very little. I can still leave stuff around if I want and it won't try to eat everything in its path. It does occasionally try to commit robot death on various cat toys the kitties leave about, but that's maybe one 1 out of 10 times it needs saving. I have a rug in my kitchen that it loves to push into a pile, but that's only a minor annoyance and doesn't cause it harm. I have to be careful not to leaving charging cords and such about. Once every couple weeks it won't find it's way all the way home, but it's usually pretty darn close to the charging station by the time it dies. I thought it might become inconvenient to "save" the unit from it's self-inflicted stupidity, but the value it provides exceeds the inconvenience. I can see why people like these things. And there's a good chance I may buy the three I need, maybe this one or maybe others. But, for now I'm pretty happy with this one. It's a 5 out of 5 cat toy and a pretty useful home appliance that will save you time and improve your home's upkeep. I'll update this review with any significant changing opinions, but for now this "dumb, smart thing" gets 5 stars. Update: About 4 months after running this thing daily, one of the side brush motors started to malfunction. Normally, a product malfunctioning that soon would irk me to reducing my review stars immediately, but I sucked it up and contacted support. I requested, specifically, to do a self repair of the brush motor right out of the gate. They didn't request for me to send it in for repair, demand an expensive cross shipped replacement or question my self-assessment to repair equipment that I owned. They just told me they have the part in stock, requested I send them a video of the problem, asked for the address and put the brush motor in the mail. They then confirmed that if this didn't make it work right, they would still support me until it did. They worked with me exactly how I wanted them to, stood behind their product 100% and for that, not even a single star will be reduced from my original review. Update 2: I knocked two stars from my review. Not because of the unit, which is still great, but because of the replacement air filters. They are $11 for TWO of them! That's nearly 3 times the price of the previous filters, or about a $65 annual operating cost when changing them out once a month. IMO, that's simply too expensive for a vacuum and even my high end upright isn't nearly that expensive to operate using *HEPA grade* vacuum bags. Not just that, they are incredibly terrible for the environment by requiring you to buy the substantial plastic filter housing every time. Had I known this at the time of my purchase, I would have selected a different unit - probably the initial version of the 11S. Final Update: I've decided to just let this thing die a slow and painful death. Both of my side brush motors went out, as did the one that I replaced. It's still marginally effective without them, but definitely not as good as having them. Eufy's support reached out to me several times, which was great, but I have better things to do than rip this thing apart every few months to fix plastic parts that will fail again in 3 months. I expect more from something I'm paying $200+ for, definitely not three of the same exact failures within a year. Oh, and there's much cheaper 3rd party filters available for this guy now.

Get comfortable everyone this is a long story. But this also needs to be read. I have basically a opened floor house plan house. I had bought my first Eufy 11S 3 weeks ago. I was so excited to get it. So hopeful that this would be my answers to being able to keep my floors A lil cleaner without having to sweep 2 times a day. ( I have 2 pets) The 11 S started having issues right out of the box. VERY low suction even on IQboost it would leave hair in the floor and also acting erratically and shutting off for no apparent reason after being fully charged over night. DID ALL the troubleshooting listed in the book nothing worked So I contacted Customer service. She had advised me that that was not normal behavior and suggested I get a upgrade from the 11S and get the 11S MAX and said that I could either send it back to them for a exchange and have to do without it for about 3 weeks OR I could do exchange three Amazon. So I decided to go threw Amazon did a return ... then after the refund I purchased the 11S MAX. ( which is quite a bit more money of course) I received the 11S MAX AND ITS BEEN NOTHING BUT ISSUE AFTER ISSUE. It will only run for around 45 minutes at a time on AUTOMATIC (on regular floors) at a time, WILL RUN RIGHT OVER PET HAIR AND WILL LEAVE IT ON THE FLOOR, WILL GET STUCK AGAINST EVERYTHING(will continue to turn back and forth up against something but won’t back up to move away from it..... and will continue to beep. I will move it away from the spot and before I can sit back down it’s right back where it got stuck at. CAN NOT FIND THE DOCKING STATION TO CHARGE. I have to get up and go find it and put it on. Will sometimes just stop in the middle of the floor ( with nothing around it) and will spin and beep in a circle. ALL of these things are sporadic sometimes it will also be going in a straight line and turn for no reason. He acts erratic and he does these things off and on the whole time it’s on. While it’s moving around my house I’m up getting him out of trouble or doing troubleshooting than I get to actually sit down. And for some reason it’s IN LOVE with my refrigerator... it GETS STUCK THERE ALL THE TIME ... AND it tries to push his way under it while it’s beeping. AND YES I have and will cleaned all the brushes, dust bun, clean all the sensors, make sure the number isn’t stuck. Everything. I know the drill from owning the 11S and trying to trouble shoot it when it would do all these things. I’m disabled and on a fixed income. My son is currently deployed overseas for the military... around Christmas time he had sent me the money and a beautiful letter so I would be able to buy one of these for myself as a gift from him. I have NOT spoken to him since early October so if you are from a Military Family you know how stressful it is not to hear from them. And ANYTHING they are able to send to you makes anything and everything more PRECIOUS. So I love this lil robot. I had done a lot of research and it seemed that Eufy had the best customer service ratings as well as their lil robots. BUT for me it has been one disappointment after another. I’m not sure what I’m going to be able to do... like I said earlier I’m disabled and it was hard returning the first one. Then spending more money to have to upgrade, at this point I’m just so heartbroken about the whole ordeal. Maybe I would have had better luck with a different brand. I’m at a loss. My son had sent me the money to buy this thing as a gift. But to buy anything other than this one as a upgrade compared to the price point of this one .... I don’t have the money to do that. I’m on a fixed income and I would have to spend more money to get ANY KIND of upgrade.... I’m disabled and having to bend over and getting up and down constantly has really started causing me sever pain. I recently had a pain pump installed in my back and I have a catheter that is along the inside of my spinal cord. Also fusions in my neck, bulging discs, and pinched nerves all along my cervical and lumbar spine . So I can’t mop the floor and sweeping is almost as bad at causing pain. I was so looking forward to this lil guy. I even called him JOHNNY 5. Lol from that 80s movie Short Circuit. But like I said it’s been nothing but a disappointment. I will contact the Eufy Company again and see what could be done and I will update you guys to see what the end result has been if anything. I guess I will see first hand in how well their Customer Service is when someone has had to deal with 2 Defective units. Thank guys for reading. UPDATE: Well I had contacted Customer service and they had sent me a replacement robot... Worked great ... with no issues.... fell in love with him.... named him Johnny 5 max... then it started....He will be moving along then suddenly stop and start turning circles then stop and start beeping... It will do this randomly... and he leaves behind dog hair that I have to go back to sweep up ..(I have a German Shepherd) ..it will be going in a straight line then suddenly just stop to turn for NO REASON!! He will not go back to the dock on its own most times .. even if it is right in front of the charger.. it will spin circles... Then move in the opposite direction ... stop and do complete circles... I literally have to pick it up MOST times to put it on the charger.. I have cleaned and inspected then cleaned him some more and I see nothing wrong... I have done so much research on these lil boys and I thought I was buying the best for the money... and the customer service ... was great to try to send me a replacement but it doesn’t help if this has been a recurring problem with these lil bots ... they are just sending back out something that is defective with the bot... this is the 3rd robot that I have had by Eufy. The first one was a 11s.. the last 2 have been 11sMax.. I returned the 11s back to Amazon .. as the customer service had suggested and bought ( of course for more money) the 11sMax... I had issues with that one ... then called customer service and they sent the replacement .. The first 2 had similar issues... At this point I’m not sure if I would accept a replacement... maybe if it was for a upgrade from this one... I think I’m done with the Eufy 11s’. OR if I would just like a refund and go with a different brand all together. I added a star for Customer Service. Maybe .. Eufy will reach out to me after reading this and see what can (if anything) can be done UPDATE 2~~ Lil Johnny 5 came out today to do his job. He ran for about 10 minutes... was doing fine.... his light on top turned orange.... then the suction turned off for no reason... so I picked him up cleaned his brushes... cleaned the filter, checked all 3 wheels, cleaned the front of it... turned him back on and that didn’t help... he’s currently on the charger and charging again... I think I’m going to call customer service and see what can be done... I’ll update again later...

Muy buena aspiradora para el precio. Limpia excelente y no hace mucho ruido. Me preocupaba lo del ruido porque tengo mascotas, pero después de una semana se acostumbraron y dejaron de tenerle miedo. Recoge muchísimo pelo y polvo, así que el piso se ve más limpio que solo barriendo. Pedazos grandes se atoran, así que hay que recogerlos aparte. También a veces hay que guiarla un poco porque pasa demasiado tiempo en una habitación y muy poco en otra, pero en general no representa un problema. Con una sola carga limpia todo mi departamento de 3 recamaras y dos baños, así que no me es necesaria la función de autorecargarse de otras más caras. Le es difícil encontrar su base de carga si está en otra habitación, así que hay que llevarla manual o esperar a que regrese a la habitación principal para mandarla a su base. Me gusta que se mete por donde cabe y busca entre las sillas la manera de entrar abajo del comedor. Súper buena inversión y muy recomendada. Compré una para mí y una para mí mamá. Cómo referencia, la pague en 5mil durante el buen fin.

Well we originally was told about this device from my sister. We never owned one before but know many people that owned one. This unit does mopping and vacuuming. It worked wonderfully learning with each pass or total cleaning. we could purchase a separate docking station for the downstairs but we ended up purchasing a second. Which all connects to the same account on one phone. The floors look great and we have it programmed to clean twice a week. I have family with young children and pets and they do there's once a day. I highly recommend , simple to use, cleans well with cleaning solution or just water. Reasonable price for what you get. Strongly recommend if your in the market.

Amazingly clean floor. Maid or any himan cant do such a powerful cleaning. Wish they had mopping function too included in the same. Robo with mopping and brooming both are very costly so i opted for this one. Loved it. No hassel cleaning, juta need to take care of long hairs etc. Ut tangels the brushes. Hppy with extra brush, batter for remote and eztra filters provided by eufy. They are increasing price and usually not available due to covid pandemic. Bought a little early so got it.

Update, May 15, 2024: Today the new battery lasted 100 minutes. Update, May 8, 2024: I sent an email to the manufacturer explaining the battery situation and they sent me a new battery under warranty. Very poor manual because of very small illustrations which are not the same as on the robot, plus does not explain how to delete a setting. A fairly good robot though, cleans well but tends to remain in larger rooms, it starts in the living room of 1,500 sq.' apartment, manages to find the bedroom, but once it exits the bedroom it does not go back to finish the bedroom and washroom. My fix for this is to put it in the bedroom and close the door and let it run until it finishes the bedroom, then take it to the living room. It does not clean near the charging station. Very quiet, bumps very gently. When it is working beside you, you can still hold a conversation. It is very easy to clean the waste bin, roller, wheels and filter. I clean it and wipe off the machine each time I use it, which is twice a month. I find this vacuum very easy to use and clean. It usually runs for about 1.5 hours, then recharges. For $200.00 Canadian it is an okay value. It does not have the headaches and problems associated with programming using cell phones. I understand why manufacturers went that route, but it isn't good. TIPS: do one room at a time. The reason is that the robot learns the room and wastes less time learning multiple rooms. Give it plenty of time to fully recharge between uses. CLEAN IT, CLEAN IT, CLEAN IT after each use - remember to do the wheels, they pop out so easily.

I feel so free! I just open the app, press start and a short time later I have a lovely clean floor. Other things I like: - it is quite small and easy to hide away. - it picks up all the scattered kitty litter. - the clean cycle is very fast compared to my last robovac -the interface is sooo easy - I love that it empties and cleans itself. - maintenance is super easy. Now, my daughter has bought one too.