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🧹 Elevate your clean game with the sleek, smart, and silent eufy 11S MAX!
The eufy 11S MAX Robot Vacuum Cleaner combines a super-slim 2.85" profile with powerful 2000Pa suction and up to 100 minutes of quiet operation at 55dB. Featuring BoostIQ adaptive suction, anti-collision and drop sensors, and self-charging capabilities, it delivers efficient, autonomous cleaning on hard floors and medium-pile carpets—all controlled easily via remote. Ideal for professionals seeking a low-maintenance, high-performance smart home cleaning solution.

| ASIN | B07R295MLS |
| Battery Life | 100 minutes |
| Battery Type | Lithium Ion |
| Best Sellers Rank | #1,478 in Industrial & Scientific ( See Top 100 in Industrial & Scientific ) #2 in Commercial Indoor Robotic Vacuums #6 in Robotic Vacuums |
| Brand | eufy |
| Brand Name | eufy |
| Capacity | 600 ml |
| Cleaning Path Width | 12.8 inches |
| Color | Black |
| Compatible Devices | remote control |
| Control Method | Remote |
| Controller Type | Remote Control |
| Customer Reviews | 4.3 out of 5 stars 59,685 Reviews |
| Filter Type | washable |
| Form Factor | Robotic |
| Global Trade Identification Number | 00848061058475 |
| Included Components | 1 x Robotic vacuum cleaner, 1x Cleaning tool&Side brush, Charging Adapter, Instruction Guide, Remote Control |
| Indoor Outdoor Usage | Indoor |
| Item Dimensions L x W x H | 12.79"L x 12.79"W x 2.85"H |
| Item Highlight | Self-Charging, Easy to use, Cleans Hard Floors to Medium-Pile Carpets, Black |
| Item Type Name | 11S MAX, Robot Vacuum Cleaner, Super Thin |
| Item Weight | 2.88 kg |
| Manufacturer | eufy |
| Manufacturer Part Number | AK-848061058475 |
| Manufacturer Warranty Description | 12 month warranty. |
| Model Name | eufy 11S Max |
| Model Number | AK-T2126 |
| Noise Level | 55 db |
| Number of Items | 1 |
| Other Special Features of the Product | One Side Brush, Quiet, Self-Charging, Super-Thin |
| Power Source | Battery Powered |
| Product Dimensions | 12.79"L x 12.79"W x 2.85"H |
| Recommended Uses For Product | cleaning hard floors, cleaning medium-pile carpets, general household use |
| Special Feature | One Side Brush, Quiet, Self-Charging, Super-Thin |
| Style Name | 11S Max |
| Surface Recommendation | Hard Floor & Tile & Medium carpet |
| UPC | 848061058475 |
| Unit Count | 1 Count |
| Voltage | 240 volts |
L**A
Pretty Neat-O!!
11S Max Review First and foremost, when you're reading these reviews you will want pay attention to which vacuum they bought so that you know the reviews are about the one you're interested in. There are 3 or 4 different vacuums being reviewed on this same thread. Update 6\6\25: I noticed today why it tells you you should have six feet open space directly in front of the charging port: when the vacuum is returning home, she will go so many feet out away from the port so that she can turn around and line up to get on the charging nodes. In reality, I don't think she needs more than 4 ft... But there may be issues with her being able to turn around if there's anything blocking her. 6 ft is a lot of space, so you might be able to get away with 4 to 5, depending on your setup. Otherwise, you would have to use the remote to manually return her to the station, or pick her up and put her on the charger yourself. Not having the space is not a deal-breaker, it just means you will less of the "auto" features. Today I did let her run until her battery got low and she maneuvered herself back to the charger without any assistance. I also want to say she is doing a pretty job at cleaning. I'm used to having to sweep and then mop the floors... But after letting her run through the whole apartment for 2 days, when I'm up today it was such a nice smooth process. I didn't get a bunch of debris and hair and other things clogged in the mop (which we all know can cause problems like scratching on your floors). This little vacuum is a blessing! If I'm not mistaken I believe her paperwork said that she uses about 40 watts of energy... Like a light bulb... when charging. I would think that that means that her energy usage, while charging, is equivalent to leaving a lamp on. Original Review: I literally just got this vacuum this morning and only did a test run for about 20 minutes. A big reason why I didn't let it go all over the apartment is because I'm still in the process of moving and I have packaging everywhere on the floors, creating too many obstacles. With that being said, so far so good. I just let her run around in "Auto Mode" and she worked great. Yes, my robot vacuum is a "she." I named her Suki, as she "Suki a lot of dirt." Plus Suki is a name for "loved one," and I love her already!! I swore up and down I was never going to be one of those people who have one of these... and here we are. And I probably never would have if I had not stayed with my sister and her husband for several months when I first moved to a new State. They have one and I really noticed how much a difference it makes and keeping up with pet hair and everything else. What seemed like really haphazard navigation ended up being a lot more mapped out than it first appeared. While it look like she was just going in random directions with no uniform, I did start to notice that she was not going over the exact same path upon return. So, somehow, it's working to where I can tell the machine is covering everywhere. It definitely appears to be mapping while it's in use, but I know it does not store mapping. That's a big part of the need for Wi-Fi with other robot vacuums. I did notice that a couple people were complaining in the reviews about her constantly vacuuming just the edges by the wall... This is probably because they didn't realize that she was in that mode. Because you can literally make it so that she focuses only on the borders. There's quite a few nifty features that you can program the vacuum to do... And it even has a scheduling option so that you can schedule the vacuum to go off at whatever time you want (as well as a way to cancel the schedules if things change). Overall, pretty nifty. It does what I need it to do, and that's all that matters to me. I don't need a bunch of fancy features. My apartment is just under 800 square feet; therefore, I don't need it to do special mapping to try to remember where it left off after a charge. It's pretty much going to get the whole place on one charge. One MAJOR reason why I selected this, (outside of the lower cost) is because it does NOT require an app or Wi-Fi connection (in fact you absolutely cannot connect this particular vacuum to an app or Wi-Fi, so if that is what you're looking for this is not the vacuum for you). Sure, with an app you can do things like trigger her to start running before you even get home from work... But, quite honestly, that doesn't even matter to me. Because, if I learned anything from watching my sister and her husband's pricier, self emptying robot vacuum? It's that these things are constantly getting themselves into trouble and you need to be there to rescue them, anyway (which is a total drain on their battery if you aren't there to save them). So, there's no reason why I would need the robot vacuum to run while I'm not home. On a side note... I found it quite hilarious that the instructions say that you should not place her near the stairs or a cliff. And I was scratching my head wondering how many people with fortresses were buying these things. 😂😂😂 And speaking of running... Very quiet. I would have to say that my stand up floor fan is way louder than this thing. The AC unit is louder than this thing. I would assume that some of that has to do with the fact that the suction is not superior in this thing, as it's only at 2000 (really pricey robot vacuums are around 4,000). However, I have laminate floors (fake wood flooring in a linoleum-type flooring) and the throw rug in my living room is one of those very low profile new kind that are washable, which is comparable to a thick blanket. Speaking of the area rug... This thing had no problem going up and over and onto it regardless what angle she approached the rug. Sometimes she came onto the carpet straight on and other times she came up on to the carpet at an angle. And she didn't even blink an eye! As stated before, I only took her for a test run and she picked up so much "tuck" in that short timeframe. I was thrilled that she even got all the little itty bitty popcorn pieces from all the styrofoam my furniture and other items were delivered in. It's like no matter how careful you are taking things out of the boxes those little tiny popcorn pieces get everywhere and they are so impossible to sweep up. Keep in mind I had, just the night before, swept and mopped most of the area that she ran over today in her test run and there was still that much stuff in her canister The canister is very easy to remove. You don't have to flip her upside down or anything. You just push down on the little release button with your thumb and pop it out. That is also where you will find a filter that you can clean out. Read the manual that comes with it throughout. It's very helpful on how to keep her clean or else she won't work properly. I love the remote. She got stuck trying to go over packaging from my couches that was on the floor. When she didn't get the clue that she needed to back up and try something else, I just held down the down button for backwards and she totally backed up like a remote control car. I just pushed the right arrow button and she turned in that direction and I let it go and she took off. That was so awesome! When I felt that I had seen enough I decided to go ahead and use the remote to return her back to her charging station. She immediately responded (didn't seem to want to respond to the remote commands when she was in another room, though). Once you push the button to send her home to charge, she will start moving slower. I think this is just the devices way of being very accurate in homing in on her docking station so that she can properly align for a proper charge. And speaking of our proper charge when I first unpackaged her I had to put her on the charger to charge her fully as it is recommended in the instructions before use. And I noticed at some point the orange light wasn't flashing which is what tells you she's charging. So I just hit the auto button as if I was going to send her out to suck up my dirt... And after she got a couple feet away from the dock I just hit the return button on the remote so that she could get on the dock properly. Work like a charm... didn't have any issues with the charging stopping at that point. So I really can't comment on longevity for the battery or parts. But I will say it would be wise to purchase spare brushes and filters for down the road just so that you have them when you need them. Because these things do wear down with use. The more you use it the quicker it's going to wear down. Just a heads up. But these are not a "one-time purchase and forget about it," just like most bagless vacuums require maintenance and upkeep. There was some damage to the box that it came in.... Not sure if it matters or not. If anything changes I will try to remember to come back and update this review. I did purchase an extra 2-year warranty just to be on the safe side.
B**G
My house has never been so clean!
As a neat freak, this has been one of my favorite purchases recently. Hands down. No doubt. Our house has seriously never felt so clean. With four boys coming and going, plus a cat, plus my wife and I both working out of the same house, this place gets dir-r-r-r-ty! But now, I just set this little baby up and get it goes to town. Note: the first several times that we used it, the machine's debris holding chamber was LOADED. We ran it until the battery died (and it returned to it's charger automatically), emptied it, and then ran it again as soon as it was fully charged. But each time that it ran, it was completely full! Every single time. None of us can believe how dirty we were living. Note #2: We now take it upstairs to do a deep cleaning there. We had a little bit of a learning curve to make sure that all of the electric cords and such were off the floor. (They untangle easily, btw, if you forget). My son with the cat had a room that used to smell terrible... it smells almost normal after we ran this several times through there. And the volume of cat hair that this thing picked up is crazy amazing. Hair that we didn't even see. I didn't know cat hair smalled badly, but it must've. Room smells pretty decent now (not perfect - there still is a smally boy living in there)! Note #3: We keep a pretty clean house. That is what is amazing about this thing. It makes it really clean. Note #4: After the first several runs, make sure that you clean the roller brush. It will make a difference. The tool that comes with the unit that looks like a comb does a great job. If you get hair or thread or similar wrapped around it, use the handy dandy letter opener-style cutter to easily and safely clean it out. The blue parts on bottom around roller remove easily for deep cleaning. Do it! Easy and worth it for better future results. Note #5: Does all types of floors really well. We have ceramic, vinyl, short carpet, marble, deep carpet - all on the first floor of our house --- NO PROBLEM for Eufy! It moves with ease between them all. Note #6: Problem areas? We have a screened in porch that has a door that allows tiny little leaves in under the door. I'll just set the Eufy out there and forget about it. When I see it again, the machine has run out of juice and the floor is perfectly clean. Or my basement office. Set it in there at the end of the day, close the door and forget about it. In the morning, the floors are clean and the machine is sleeping where it ran out of power. I take it back upstairs, empty the cannister, and put it back on the charger. Last note: It gets in tight spaces. It cleans edges beautifully. It spends more time on a room than we ever would, so I guess that is why it cleans so well. It gets under most of our furniture. Around most of our chairs. And oh - I almost forgot - this vacuum is SO-o-o-o quiet. With our upright, you can't hear yourself think. With this thing, I can be do my work uninterrupted. Disclaimer - I have wasted a lot of time just watching machine in amazement and awe! Thankfully I can now walk away from it - although the 7 sessions with a therapist to get me to break the habit were a pain. ;) I highly recommend the machine - if you couldn't already tell! I came back on to Amazon to buy a unit for my in-laws and saw the opportunity to avoid my job for a little bit to write this review! Funny, but I am glad that I did. This little fella is totally worth it. If you are thinking about which brand to buy, you can't go wrong with Eufy. Kudos to the manufacturer and development team! Note to manufacturer: Can you please develop a machine to automatically climb and clean stairs (cook, do toilets, do laundry)... ? People, you are going to love this vacuum!
C**S
Good, easy, time will tell. Would recommend.
I have hard floors through out the house with the occasional rug. Also, I have anywhere from 2 dogs, a cat and a person up to 4 dogs, a cat in the house and three people living in it. 1. Set up is easy. Download the app, makes for some fun when you're controlling the direction, especially with animals. 2. You'll want to rearrange some furniture (its wider then you think). 3. Noise on standard mode isn't terrible. Its like a dishwasher running in another room. Choose your running times wisely if need be. 4. With app, you can set a schedule. Will test later on. 5. Floors already looking clean. Its easy to unload its bin and throw what it caught into the trash. Its a simple tray you pull out while its sitting there so there is no need to lift it up/flip it over. 6. In comparison the the irobot vacuums (from what I've read), the brushes on the bottom is just like your average vacuum. Hair can get caught in it, dog toy stuffing too, so you'll have to clear that out every so often. So far its been worth it. Will update review once something bad has happened, or once its been long enough. Its a good vacuum. I ran it once around the house and it picked up quite a bit. I did not bother to sweep first, otherwise what would this do? Its path is sporadic. It seemed to leave the charging station and go somewhere. At times it would find a wall and just follow it around the house, which I liked. But if it got confused, it was just start going in any direction, hit something, turn, and off it goes again until it decides its happy enough to follow a wall. It does not do well with rugs or things with a lip (if it hits a certain way, it will curl up that item). But I did only have to help it get unstuck once. EDIT: ONE WEEK LATER Worth it! I made the initial mistake of not cleaning before letting this thing clean. I would HIGHLY recommend you clean up the house, otherwise they will get caught in the brushes and slow down the machine. That being said, I have some harder to reach places, so I steered the vacuum into those spots, steered it out, and promptly cleared the brushes and its cartridge. Now with the house done with the initial clean, I run this about an hour before work and an hour after work. When I open the dust collector compartment, there is a lot in it! This thing cleans, this helps relieve some stress and it makes me want to swiffer/mop the floor. I would recommend this to everyone (robot vacuum). Now this particular model, I have no issues, no concerns yet. It picks things up, it puts the stuff in its bin, it returns to charging station (takes a while, but it does). Lasts for 1 hour, 50 minutes of vacuuming, and takes about 3 or 4 hours to completely charge. EDIT: TWO WEEKS LATER It has had its first accident. It has ran over quite a few things, trapped itself in a room once, and collected quite a bit of dog hair and dirt. I wanted to update with its first broken part. A side brush that tried to eat a slipper. Now I think it breaking is my fault. I got a warning that the brush was tangled (have gotten a similar warning because it tried to eat a phone chord), and I tried to remotely fix the tangle. I directed the machine via Bluetooth back and forth attempting to free the slipper. Eventually, it got free and I was grateful, but upon further inspection, the side brush had snapped off and was lodged in the slipper. Had I undone it manually, I probably could have saved the brush. But luckily it came with a spare one so all is good. As an update for cleanliness, it is doing great! Every run it comes back pretty full. Surprising to think my house was this dirty. Still very happy with the purchase. EDIT: ONE MONTH LATER Sad to say, another side brush has broken. This time due to it being used. I assume the brush feet snap off when its transiting from hardwood to rug. I noticed some of the brushes were falling off before hand, because it was sucking them back up. But finally it lost all of its brushes and has made it useless. Onto the last spare that was provided. If there was a better, sturdier side brush, I will definitely look into buying it. I'm afraid the stock brushes are too fragile. Cleanliness wise, it is still doing great. I've ran it just about twice everyday, and the house is very clean, even with the dogs, cat, and guests. A worth while purchase. Recommending to my coworkers and friends already, and would recommend it to you.
L**E
The best model to get for under $300
I have spent weeks researching robotic vacuums. After comparing and contrasting different models from big-name brands like iRobot, iLife, Eufy, etc, I figured this would be a good budget vacuum. I bought this a few weeks ago and have been using it. Here are my thoughts. Build/Physique: This is a very sturdy unit. It has the classic round shape other robotic vacuums have. It weighs a few pounds but isn't too heavy. It's big enough where it can suck up a good amount of dirt, but not so big where it can't get underneath things like tables, but chairs can be a bit of a different story. Setup: Setup is easy. I just followed the instructions and put everything together as described/shown. Controls: What’s nice about this vacuum is that you can control it with a physical remote (that comes with it) or the Eufy app on your smartphone. The app has slightly more functionality than the remote, but it’s trivial depending on your needs (see below). I don't personally need the app, but I can see why it would be convenient. Some folks may want to run the vacuum while they're away from their house. Maintenance: Remember, the only robotic part about the vacuum is its ability to scour your house and suck up dirt and muck. It is not a self-maintaining machine. That being said, emptying the dustbin is simple -- you just press a button, release the bin, unfold it, and dump it out. The filter is also easy to pop in and out. If I'm not mistaken, there are one or two filters that are washable, along with some disposable ones. Cleaning the roller brush and the side brushes is also very easy, and there are extra side brushes that come with the unit. If you need more, you can order individual parts or a kit that (I believe) 8 side brushes, one or two roller brushes, and some filters (sorry, I don't know the quantities). Performance: This is where the fun begins. If you're not familiar with how robotic vacuums operate, here's a quick breakdown -- models like this one and many of the lower-end machines just blindly roam around and pick up whatever they find. More expensive units have navigational systems that allow them to map your house and create a floor plan so it knows where it is, where it's been, and where it hasn't been. Both WILL vacuum well, but the higher-end vacuums perform more efficiently. This vacuum roams around blindly, and it can be very frustrating to watch it move sporadically around your house. I also own an iRobot Roomba 980 which does have the mapping capabilities, so it covers the same amount of space in far less time. All this being said, however, it does have great suction and picks up things very well, including dog hair. I have a medium-sized yellow lab that sheds profusely, and it manages to suck up the hair very well off of hardwood floors. It also manages low-pile carpets well, too. Don't get this vacuum (or any robotic vacuum for that matter) if you're planning on vacuuming deep carpets, especially if you're trying to get dog hair out. Make sure that you pick up loose wires or any obstructions on the floor. These vacuums need as little interference from objects as much as possible. If you do forget to pick up a wire off of the floor, the vacuum has a feature where if it accidentally sucks it up, it will recognize it is a wire and drop it after a few seconds and move on. My Roomba 980 doesn't do that (to my knowledge). In general, it does well with not getting itself stuck. I have a pretty large divider that separates my kitchen floor from my dining room floor (about 3/4 of an inch), and it manages to get over the hump easily. Another nifty feature the vacuum has is cliff detection, so if it approaches stairs, it will not fall down them and get damaged; however, there's a drawback to this. If the vacuum encounters carpeting that is dark, the it might think it's seeing black and not continue to clean that area, so it'll move away. Stray away from dark-colored carpets if you can. It may bump into things from time to time, but there won't be any scratches on the unit. It has a bumper on it that will receive the impact of any collisions it has with objects it finds. There are three suction power settings, escalating in power from 1 to 3. You can adjust with the remote and I would assume the app. It even beeps the number correlating to the suction power when you press the button, so 1 beep for suction power 1 (or the lowest setting), 2 beeps for suction power 2 (or the medium setting), etc. If something goes wrong, it will beep in patterns, and you can check what error message is being denoted. I also like this feature, and the beeps are pretty loud, too. The unit is fairly quiet. You can clearly hear when it's on, but it makes a fraction of the noise a regular vacuum makes. This would be good for people who work from home but want to run the vacuum. Other vacuums (including Eufy's 30C) has a feature known as boundary strips or virtual walls. These are devices, or magnetic strips in Eufy's case, that send out a signal that prevent the vacuum from crossing a certain point/line. If you didn't want the vacuum to enter a certain area of your living room, you'd just have to put down one of the strips/set one of the walls at that area to prevent it from entering that area. The 15C Max does NOT have this feature, which I personally enjoy and would prefer to have, but, like having a regular vacuum, you're going to have be tidier if you want the vacuum to run without any problems/hiccups. You can also schedule the vacuum to run at certain times, which can only be done through the app. This feature is meant for folks I mentioned earlier that want to run the vacuum while they're not home. The app also shows you the current state of the vacuum: whether it's in standby mode (which just means it's docked and turned on), cleaning, and offline. Battery Life: At a full charge, I managed to get about an hour and a half (90 minutes) worth of a cleaning cycle out of it at the highest suction power. Eufy claims you can get up to 100 minutes at a full charge, so I'd say this checks out. The extremely convenient feature of this vacuum is that it is self-docking, which means if you press the power/home button on the remote or app (or if the unit's battery is low), it will stop cleaning and return to the charging base all on its own. It does behave strangely if the base isn't in a clear location/up against a strong-walled surface. So, make sure you don't have anything blocking the path for the vacuum to get to the base, and ensure that the base is firmly against a wall. This is easily one of my favorite things about this unit. The Bottom line: For $280, this vacuum rocks. You won't find a more powerful machine. It has some great features like painless setup, automatic self-docking charging, auditory suction power and error codes, cliff detection, compact size, a great battery life, powerful suction, flexible control devices (remote/app), easy maintenance, scheduling/automation, and cheap replacement components for order. There are certainly some drawbacks like darker carpets interfering with cliff detection, randomized roaming that doesn't make sense, and no boundary strips, but again, consider an iRobot Roomba 980 whose price is currently $900 as of 07/21/2019. It does have mapping and virtual boundaries, but you need to consider the significant price hike comparing these two particular models. Is it worth three times what this unit costs to pay for a machine that does have those features? This is in no way an insult to iRobot, but not everybody can just drop nearly a grand on most things, especially a vacuum. Take it from me who has a machine capable of efficient navigation. I'm glad I got both and was able to test them out. Watching the 15C Max after using the Roomba 980 is painful. But again, three times the price. The Eufy is still very powerful and picks up dirt/hair great. The Eufy BoostIQ RoboVac 15C Max performs very well and has plenty of awesome features with just a few drawbacks, and I truly believe you won't find a better robotic vacuum for under $300.
A**N
Well worth the money for saving time, energy, and effort
This (really long) review is for the Eufy 11S Max robot vacuum (Robovac). Please note “Max” vs regular 11S. They may look the same; but the Max uses a different filter and has the higher 2000pa suction. Otherwise the functions and options (other than suction choices) are the same. I've used the 11S Max for the last month on my low pile carpet (about 80% of the roaming area) with the rest being tile or linoleum flooring. It has been quite fascinating to watch so I've actually put about 85-90 charge cycles on the unit over the last month (yes, three times a day on most days and it's still finding more dirt/dust than I would expect). Right up front, I'd definitely buy another when it comes time to replace this one. After comparing how I vacuum my flooring, especially to pick up my biggest carpet enemy; short stray bits of dried grass stems, the “random” wandering of this vacuum model made more sense to me than the other fancier choices. Most vacs do a good job with dust, dirt, sand, cheerios, etc. but these stem pieces are only picked up by a vacuum when it comes at the stem with the brush roller pretty much parallel to the stem. That means random directions will more likely get these pesky problems than an organized back & forth cleaning approach. Granted it may take a few cleaning cycles or several passes over the same area during one cycle; but since the Robovac has completed its first 5-6 cycles I rarely find them anymore or if I do spot one it's not for very long. Robovac is a big time saver as well as an energy saver for me. I would use my canister vacuum about an hour each week for routine cleaning and once a month for 2+ hours to do a more thorough cleaning. A watt-hour meter indicated that my canister vacuum used 5-6 kw-hr of electricity each month. Robovac uses about 12 watts continuously for about 4 hours when charging (surprisingly less than the 5-6 hrs listed in the manual; but it is brand new). Once the battery is charged, the power consumption drops to about ½ watt. When Robovac is away cleaning, the charging base uses just ¼ watt for the homing beacon. So if used just once a day; Robovac would only use about 60 watts per day. That means once-a-day cleaning would only use 1.8 Kw-hr energy per month. By letting Robovac take over the regular weekly cleaning with once a day operation (or less), I'm able to cut my electric bill by an easy 3-4 kw-hr/month. With that said, there are a few things that I think need improved: First, there should be an interlock on the dust bin – Robovac will merrily go off about it's scheduled cleaning cycle without the bin installed! So if removed for emptying; don't forget to re-install the bin before the next scheduled operation. Plus, I noticed on a couple occasions, that I wasn't paying attention and I left one corner was about 1/8” out from fully inserted. Not sure if that will cause suction leaks; but you need to make sure the bin is completely inserted. Second, you can't select “max” (or any power level) when using the remote to manually clean an area. It appears to only operate on “standard” suction with manual operation (i.e., when Robovac is not running a regular cleaning mode and you chose to override it's direction). In addition, if you select the remotes' edge or spot cleaning modes it will automatically go to “max” power for the duration of that mode and you can't choose IQBoost or standard power level on those selections. Third, I don't know why the 20 minutes for edge cleaning or 30 minutes for quick cleaning was selected. Robovac can make it about 60-70% around my home in the 20 minutes of edge cleaning. If edge cleaning mode was permitted to run until it made a trip all way around and back to the charging station where it could dock to finish that mode would work better. An alternate solution would be if I could set the cycle time for edge cleaning and quick cleaning modes. Plus I'd like having an option for it to simply stop when the time is up rather than automatically returning to the base. When I want just one room cleaned; I'll set Robovac to auto or quick mode in that room, then close the door or put down a barrier, and return later to stop it manually and take it back to the charging base. If I don't return in a timely manner Robovac will be trying to locate the charging base and running the battery down. Fourth, Robovac cleans edges using only its right side pretty much all of the time. It would be helpful to have it randomly choose using either the right or left side whenever edge cleaning. I watched it edge clean a carpet/wall area three times going only in a counterclockwise direction (right side) and it still didn't pick up all the dust bunnies. I used manual control with it hugging the wall on its left side and it picked them up with no problem. Also, be aware that manual operation, when Robovac is not already working in a selected cleaning mode (overriding current movement), only works while the remote buttons are pressed. Robovac stops all functions shortly after a button is released when used manually. Fifth, I really don't need to run Robovac on a daily schedule – there should be a weekly scheduling capability even for the least expensive robot vacuums. It shouldn't be that difficult or expensive to update this model to correct this issue. Even if it's the same set cleaning time, every day for the selected days; just give me the ability to schedule cleaning cycles one to seven times a week. Sixth, when the battery runs low, Robovac can take forever, if it makes it back at all, to the charging base. I will routinely go looking for it if I haven't seen it return within 10-15 minutes after the approximate cleaning time has passed. The age-old solution for solving a maze (your home from Robovacs' perspective) is to constantly follow along obstacles using just one side (Robovac does recognize when it's circling something like a coffee table and adjusts accordingly after a 360 degree rotation). This method is how Robovac tries getting closer to the charging station when it's more than about 15ft away and not in line-of-sight (the charging base emits an infrared signal for homing action – make sure you keep Robovacs' bumper and the base clean). Sometimes Robovac occasionally gets diverted or the software tells it to try something different) and it will go off in another (often wrong) direction (extremely frustrating!). I highly recommend observing Robovac perform it's return operation from various areas in your home. I ended up placing a 2x4 along the end legs of my sofa as Robovac was consistently going along the side skirt, under the skirt at front of the sofa, then around the front leg exiting the side of the skirt, and then heading straight across the room. It would then go thru three other rooms and come back to the sofa again. The 2x4 forced Robovac to continue edging under the sofa, along the back wall, and out the other end which has an end table that mimics the 2x4 at the opposite end. Before using the 2x4, Robovac took well over an hour to get back to the charging base (it eventually changes up it's routine, usually after three tries) and required 5 hrs to recharge. With the 2x4, Robovac has been able to get back from the far end of my house to the charging base in under 20 minutes very consistently. While the ability to improve Robovacs' return mode is really limited to what you can do, the key point I'm making here is that the battery will always give you more charge cycles (longer life) before needing replacement if you can get Robovac back to the charging base as soon possible. Seventh, pay attention to the thin rubber wiping strip on the brush guard. After 60+ cycles I noticed the ends of the thin rubber strip (about 1/16” of it's height) were tearing away. I believe this was most likely due to moving back and forth over edging from tile/linoleum to carpet or maybe due to the floor mounted furnace registers in my home. I simply trimmed the torn bits off to keep them from getting caught by the brush. After about 100 cycles I noted the rest of the 1/16” strip was now gone. This impacts the tile/linoleum cleaning far more than carpet; but it is something to watch for. I highly recommend checking the rubber strip during brush cleaning and purchasing a brush guard replacement as part of a maintenance set. Hopefully the manufacturer will improve the thickness or type of material used to prevent or at least reduce this problem occurring in the future. Next, a few helpful hints I've learned or didn't find in the owner's manual: The “bowl” shape on top of the charging base with the white LED is just right to hold the remote control, button-side up. However, I prefer to turn remote controls' button-side down to keep them cleaner so it's up to you if you use it or not. I've had a few occasions when Robovac actually bumped into the charging base so it was no longer sitting square against the wall. This will impact it's ability to find the base when the battery is low. I took a used rectangular-shaped one quart motor oil bottle from my recycling bin, cleaned it thoroughly, and filled it with sand. It's now a 3-4lb weight sitting on top of the charging base. I haven't had the base re-positioned since adding the weight. Normally Robovac does a good job avoiding the charging base; but not always. Robovac “parks” about 1/2” away from the charging base tower. If you are careful, you can swipe a cloth over the bumper sensors to clean off any surface dust that has collected (always seems to be some); however, be careful as Robovac might activate while you are doing this. You might also get a solid red indicator without any beeps. This error isn't described in the manual; but I've found if I just lift Robovac off the charging base for few seconds and then replace it, it will change back to the charging orange color. (I suspect the solid red indicates a sensor error) It's also quite easy to remove/replace the dust bin during charging. Unfortunately you will need to flip Robovac on it's back to remove/clean the side and roller brushes as well as the bottom IR sensors and charging contacts, so remember to turn Robovac off with the topside button before doing this or get used to it trying to start up while you are cleaning it. Also make sure the blue/orange indicator light is on when you reposition it on the base. Sometimes Robovac will remain off rather than return to charging mode. After two or three cleaning cycles I'll do a regular check on the all the brushes and swap left and right side brushes when they are re-installed; seems to straighten and make them work a little better, maybe last longer too. Oddly the remote control spot clean button symbol and the manual indicate a clockwise spiral for the cleaning operation; but when I've selected it, Robovac has always used a counterclockwise rotation. If the side brushes happen to “hang up” on something, Robovac will stop spinning them while it maneuvers around the obstacle and then restart the brushes when it thinks it is clear. Don't assume there's a problem when you see this unless Robovac beeps and the indicator turns red. The flat handle end of a spoon or fork works great for prying the filter free from the bin for cleaning. Every time I have tried using my fingers; it pops out tossing dust/lint everywhere. The IQBoost mode doesn't seem to change going from hard flooring to low pile carpet or vice versa in my home. I think this is because the low pile carpet just doesn't cause enough “drag” for it to recognize that it could adjust the suction level. (I'm still not clear as to whether there's just two suction levels or if Robovac can vary linearly between the two) While the manual indicates a 40 min run time in “max” mode with medium nap carpet, I'm obtaining about 60 minutes with my low nap carpet. I do find the “max” mode clearly picks up more dust. I ran Robovac 20+ times on IQ mode before switching to “max” for its scheduled operation. The filter has clearly shown a thicker layer of accumulation on the filter. When “max” mode is set as default you will occasionally hear the vacuum whining noise change briefly. Best I can figure is it's a software glitch where the IQBoost code tries to adjust the suction level; but then resets it to max. I normally hear this shortly after Robovac goes from one flooring type to another. It also occurs shortly after it starts it's routine. Robovac does not communicate back to the remote. So if for instance, you press edge cleaning and Robovac doesn't get the message, the remote will show it should be performing edge cleaning even though it's not. Similar situation when Robovac is recharging or is returning to recharge; the remote will still show it's in the selected cleaning mode rather than the “charging” icon. You simply have to pay attention that Robovac has recognized your command by a “beep”. I found using the basketball nozzle with my Ryobi P737 inflator does an excellent job cleaning the filter. It takes only a couple minutes to clean both the filter and the bin (outdoors of course!). The original filter has been cleaned well over 100 times now and other than being a little dingy it's still working great. This should help stretch the recommended replacement interval to more than 2 months compared to the recommended “tapping it” to clean. Do not use the “canned” compressed air as I frequently find it wets surfaces during extended spraying and the Robovac filter is a paper element. If you have a sofa, chair, etc, with stiff or heavy cloth skirting down to the floor; I suggest safety pinning up at least a foot or two of the skirting on an open side. When or if Robovac switches to using the proximity mode for cleaning AFTER it gets under the furniture, the skirt will appear like a wall and it will keep running around underneath the furniture until it switches to a collision mode where the weight of the skirt generally will not trip the bumper sensors and stop it from escaping. I'm glad I've used Robovac during the daytime so I could track it down and figure out what trouble it got into during its normal operation or when I expected it to be back at the charging base. The alarm beep sounds can easily be missed when it's far away from you. Plus, when it powers down after getting stuck can make it lot more challenging to find! It's a lot easier to locate when the vacuum sound is still going or even if it's just the quieter wheel motors running it around looking for the charging base. To wrap up my review. I've found Robovac to be a well built, nicely designed, and quite durable robot vacuum. The $160 price I paid is quite reasonable with excellent cleaning ability (given it has about 1/10 the suction of a typical canister vac). It has good battery run times (my mixed flooring on IQ mode lets Robovac run about 80-85 minutes before recharging), and it is a wonderful time and energy saver. If you've been thinking about a robot vacuum without all the extras (or just don't like vacuuming), the Eufy 11S Max is a great choice.
H**T
Great customer service and easy to use
When my vacuum was first delivered I got it set up right away. Set up was super easy and convenient and napping the floor took 5-10 minutes. The one that was delivered through Amazon would not mop. It kept saying insufficient mop water switching to vacuum only. I contacted eufy support through their app because I know I could get a replacement through Amazon but Amazon has a certain time window and I wanted to test eufy support to see if they would be trustworthy long run. They made me so several troubleshooting tests to make sure I set it up correctly and actually knew what to do (can't blame them since I never got the mop to work at all). It was delivered initially on a Friday and I did a lot of customer support messages (I don't think they have phone call options on the weekend) but by Monday eufy acknowledged that it was probably the unit itself and they sent me a replacement and gave me a prepaid shipping label to send back my original. I got my new vacuum and it has worked perfectly since day one. I've had it for about a month now. Again set up was very easy and the mapping was straightforward. I like that you can go into the app and manually edit it (add carpet that you can tell it to either vacuum only or avoid entirely, split rooms so you can later tell it to only focus on one room even with open floor plans, add no go zones). Unlike my previous vacuum(which was very old so this is probably a technology difference) it has never gotten stuck and it's pretty quiet when running. When it dumps into the base it is very loud but doesn't last long. Biggest complaint I have is that it doesn't do great with dried spilled drops (like juice drip that has already dried). I am not using a cleaning agent just water so it might do better once I add that. It's not a big deal for me because I can just spot clean those areas. I don't have to refill the water tank very often (maybe every 2 weeks) despite having it mop 3 days a week with using the large amount of water
J**E
The Best Cat Toy That Cleans Even Complex Home Layouts
I always thought these robot vacs were kind of a silly gimmick, too expensive for not enough gain. After a couple friends raved about their robovac's, I made excuses like "My home layout is too complex!" and "I'll need three of them to vacuum my home!" But, the robot wars have made them cheaper and better, so I decided to finally give in on a good deal with this new model from a well trusted brand. I wasn't willing to pay for units with home mapping features and no-go zones, but with this unit, I don't feel I even need it. Turns out, I am absolutely thrilled with the performance and price point of these Eufy's. There is little doubt this unit is just slightly smarter than a bag of hammers. Thank goodness I can make it do it's work at 4AM when I don't care how many times it goes over the same spot or misses something that is just "right over there you stupid bleeping robot!" But, day after day, this hunk of electronic sensors strapped to a vacuum comes home with a bin full of stuff. I'm at the point where I don't even know where it gets the stuff and I'm seriously questioning my ability to clean my house. And also somewhat ashamed of the filth that I've lived with and didn't even know about. It goes places it probably shouldn't and if you have any degree of OCD, it will hurt your brain to watch it. It goes under furniture and shelving where it barely manages to escape, plays ping pong with table/chair legs for a bit and it has an inexplicable infatuation with the clear storage totes under my guest bed. It'll really like one area/room for awhile, but then will go elsewhere, only to be back 2 minutes later...and you're like, "Well, that was the *least* efficient way to do that. Whatever, a goldfish is smarter than you." Whenever I'm in the kitchen doing something, it has the whole lower floor it could be cleaning, but it will insist several times on cleaning the spot right under my feet. It loves to chase my cats and in turn, my cats will engage it in a battle of home domination, swatting it and trying to eat the spinny brushes while it charges. One cat will lay on the lower step and lazily swat at it as it goes by. Just when you think there might be the slightest sense of intelligence and you're having this "It's alive!" moment, it reminds you how dumb it is by gently ramming itself into a piece of furniture. I don't know how it does it, but despite looking like it couldn't find it's way out of a paper bag, it somehow manages to find home base for charging most of the time. But, it gets around, even in an ever changing layout. It deals with my wood floors, several area rugs and a section of medium pile carpet without much incident. It hasn't once tried to go over a stair in my home. It gets probably a good 70%+ of a complex, 1,000 square foot U-shaped layout of my main floor, with plenty of furniture making navigation much worse. But, it does that 70%+ every day and I don't even have to think about it. Based on the sheer amount of cat hair and dust this thing picks up daily, I'd say the suction and pickup mechanisms are pretty good. I can't tell you if they're better than older Eufy or other branded units, but the spec's say so. I was worried about how much of my lifestyle I'd have to change to adapt to this thing. Turns out, very little. I can still leave stuff around if I want and it won't try to eat everything in its path. It does occasionally try to commit robot death on various cat toys the kitties leave about, but that's maybe one 1 out of 10 times it needs saving. I have a rug in my kitchen that it loves to push into a pile, but that's only a minor annoyance and doesn't cause it harm. I have to be careful not to leaving charging cords and such about. Once every couple weeks it won't find it's way all the way home, but it's usually pretty darn close to the charging station by the time it dies. I thought it might become inconvenient to "save" the unit from it's self-inflicted stupidity, but the value it provides exceeds the inconvenience. I can see why people like these things. And there's a good chance I may buy the three I need, maybe this one or maybe others. But, for now I'm pretty happy with this one. It's a 5 out of 5 cat toy and a pretty useful home appliance that will save you time and improve your home's upkeep. I'll update this review with any significant changing opinions, but for now this "dumb, smart thing" gets 5 stars. Update: About 4 months after running this thing daily, one of the side brush motors started to malfunction. Normally, a product malfunctioning that soon would irk me to reducing my review stars immediately, but I sucked it up and contacted support. I requested, specifically, to do a self repair of the brush motor right out of the gate. They didn't request for me to send it in for repair, demand an expensive cross shipped replacement or question my self-assessment to repair equipment that I owned. They just told me they have the part in stock, requested I send them a video of the problem, asked for the address and put the brush motor in the mail. They then confirmed that if this didn't make it work right, they would still support me until it did. They worked with me exactly how I wanted them to, stood behind their product 100% and for that, not even a single star will be reduced from my original review. Update 2: I knocked two stars from my review. Not because of the unit, which is still great, but because of the replacement air filters. They are $11 for TWO of them! That's nearly 3 times the price of the previous filters, or about a $65 annual operating cost when changing them out once a month. IMO, that's simply too expensive for a vacuum and even my high end upright isn't nearly that expensive to operate using *HEPA grade* vacuum bags. Not just that, they are incredibly terrible for the environment by requiring you to buy the substantial plastic filter housing every time. Had I known this at the time of my purchase, I would have selected a different unit - probably the initial version of the 11S. Final Update: I've decided to just let this thing die a slow and painful death. Both of my side brush motors went out, as did the one that I replaced. It's still marginally effective without them, but definitely not as good as having them. Eufy's support reached out to me several times, which was great, but I have better things to do than rip this thing apart every few months to fix plastic parts that will fail again in 3 months. I expect more from something I'm paying $200+ for, definitely not three of the same exact failures within a year. Oh, and there's much cheaper 3rd party filters available for this guy now.
N**K
Works well
I have a cat 15 pound cat who leaves tufts of fur and litter everywhere. In the past this wasn't a problem because his litter box was located somewhere that wouldn't interfere with daily traffic. Now I live in a 750 sq foot apartment, 80% hard flooring/20% carpet, and the litter is EVERYWHERE. My dinky vacuum (temporary replacement for my "real" vacuum) can't handle carpet. After thinking about how I need to clean my floor every day because of my cat, I decided it was time to invest it robot vacuums. I also have long hair, which gets into everything. What I was looking for: First, price and easy repairing. If you go cheap, expect it to break right after the warranty expires. I wanted something that had replacement parts available and could be easily repaired. After researching I discovered the 30-series of robovacs had almost all it's important parts available for replacement on the eufy website. And when looking at the vacuum itself, it didn't appear hard to repair. Second, be easy to clean. I hate vacuums that aren't easy to take apart for cleaning. The eufy had a very well thought out system and the little tool that comes with it is extremely handy. As example, the rotating brush has a notch on both sides of the spinny-joints. What this means is when hair gets wrapped around the end joints, you can go under the notch and cut the hair. (Every vacuum should have that!) Third, pick up litter & my hair and clean the carpet. After 4 days of having this guy bounce around my apartment, I can confidently say it works great at both things! The first day I used it I had to clean the entire bottom because my regular vacuum because it was packed full of fur and hair that got missed by my regular vacuum! All that litter that just gets everywhere and makes my feminine domestic heart hurt, is now taken gobbled up by this robovac. It also works much better than my dinky vacuum (not really a surprise, I think anything would work better). My single bedroom (where the carpet is located), now looks safe to walk on. It's remarkable how much junk this robot picks up too. Every day it's little trap is full of dust and... stuff. You never realize how dirty your floor is until you get one of these! Forth, be smart and hands free. It's here where I have to take a star off. The randomized pattern used for cleaning the floor is mentally unsatisfying but, over time, thorough in cleaning. The real problem is when it needs to find it's base. It doesn't have any kind of mapping system to know where it's base is located, so it just randomly pokes around until it finds it. This wouldn't be too bad except the battery is low and it's no longer capable of getting over the transition piece between the carpet and hard flooring. There's a 50-50 chance it'll get stuck! It's really annoying and the only area where I feel this robot falls flat on it's already flat face. For the price and the need, this is a solid purchase. I'm not sure how long it'll last but Anker is a good company. (I have dealt with their customer service with other devices that were in-warranty and had no problems.) And even if they aren't cooperative, they have replacement parts that are reasonably priced. Now that I have a robovac, I will likely never live without one. It's like a dishwasher. You don't NEED it but you WANT it! Note: We call him Dusty. I'm thinking of getting him some goggly eyes. Or maybe a name tag. PS: I forgot to mention this, but it's not very loud. It's not silent or anything, but compared to a regular vacuum cleaner it is significantly quieter. I live on the second story of an apartment complex and it's sound is pitched in such a way that I could run it at any time of day without fear of disturbing my neighbors. My cat, who's a little bit skittish, is not terrified of it either (though he does watch it from a distance, as if trying to figure out what it is). PPS: Don't cheap out and buy off-brand replacement parts (filters, side brushes, etc). They will drastically effect the performance of the vacuum!
S**I
Love my super clean home. Thanks to eufy.
Amazingly clean floor. Maid or any himan cant do such a powerful cleaning. Wish they had mopping function too included in the same. Robo with mopping and brooming both are very costly so i opted for this one. Loved it. No hassel cleaning, juta need to take care of long hairs etc. Ut tangels the brushes. Hppy with extra brush, batter for remote and eztra filters provided by eufy. They are increasing price and usually not available due to covid pandemic. Bought a little early so got it.
S**A
OH MY GOODNESS- I love this robovac!
I feel so free! I just open the app, press start and a short time later I have a lovely clean floor. Other things I like: - it is quite small and easy to hide away. - it picks up all the scattered kitty litter. - the clean cycle is very fast compared to my last robovac -the interface is sooo easy - I love that it empties and cleans itself. - maintenance is super easy. Now, my daughter has bought one too.
X**R
EXCELENTE PRODUCTO
En materiales se nota la calidad del plástico, todos ve resistente y los componentes se ven bien hechos. La limpieza está en varios niveles superior a las que traen mopas giratorias, limpia mas profundo y se va autolimpiando mientras funciona. La potencia de aspirado excelente. Tenia una roborck mucho más cara que esta y dejó de funcionar al año, y comparándolo con la c28 creo que está mejor en calidad y funcionalidad. Desventajas: Los tanques de agua son pequeños, asi como la bolsa de aire, nada de que preocupar solo cambiar un poco mas frecuente el agua, depende del uso. La aplicación es sencilla pero cumple con todo lo que se requiere.
P**G
Amazing mop/vacuum
I am loving this mop/vacuum so much! It has been up to the task against my Golden Retriever and doing amazing! And the self clean and empty option are awesome! And it runs quieter than I ever expected also. Im so happy with my purchase
I**Y
Best Robo-Bai! (Doesn't take unannounced leaves :P )
The robot thoroughly sucks up the tiniest dust particles, which makes mopping post that super easy! I use it twice/thrice a week based on how much dusty the floors are. 30 mins in hall and 10 mins per bedroom is usually sufficient. The various modes are also very useful. Tip - clean the robot dust panel, rotating brush etc at least once each week. It is very easy to clean and would ensure that your robo is more effective.
Trustpilot
3 weeks ago
1 month ago