What should I do if it does not charge or the LED flashes?

A flashing LED usually indicates insufficient output. Please check whether you are using a USB-C PD charger that supports 15V/3A and 45W or above. Most phone chargers and some older chargers do not meet the required output.

Why does the actual output sometimes differ even though it is labeled 15V/3A?

Surface devices use 15V/2.58A or 15V/4A. This cable supports up to 15V/2.58A. The 15V/3A label matches common USB-C PD chargers. Most 60W USB-C chargers are 20V/3A, don't support 15V/4A. Daily usage typically needs only 20–30W,so 15V/2.58A is enough

Does this cable support data transfer or video output?

No. This product is designed only for charging Surface devices. It transfers power from a USB-C charger to the Surface Connect port and does not support data transfer, video output, or docking station connections.

Is there still a benefit to using this cable with newer Surface models with USB-C port?

Yes. Even on newer Surface models with USB-C charging, using Surface Connect for charging keeps the USB-C port free for data transfer or video output. It is also convenient as a spare cable when traveling.

What should I know when using a multi-port charger?

When multiple ports are used, power may be shared and Surface may not receive 45W 15V/3A. If charging fails or the LED flashes, unplug other devices and test with a single port first.

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Sisyphy Surface Connect to USB C Charging Cable for Microsoft Surface Pro

Sisyphy Surface Connect to USB C Charging Cable for Microsoft Surface Pro

Product ID: 153087795

Details

Brand
Sisyphy
Cable Type
USB-C
Compatible Devices
Microsoft 2014
Connector Type
USB Type C
Special Feature
Braided

⚡45W USB-C PD fast charging

🔌6ft length for flexible use

🛡️Durable nylon braided & aluminum ends

€ 20.93

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Sold byAmazon AustriaDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

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Description

⚡ Charge smarter, last longer — power your Surface like a pro!

BUILT TO LAST - Premium nylon braided cable and aluminum connectors ensure extreme durability and tangle-free use.
WORRY FREE WARRANTY - Backed by a 12-month warranty and 30-day money-back guarantee for total peace of mind.
POWER UP WITH PRECISION - Supports 15V/3A USB-C PD chargers for optimal Surface device charging.
TRAVEL READY LIGHTWEIGHT - Compact 6ft design perfect for on-the-go professionals who demand reliable power anywhere.
UNIVERSAL SURFACE COMPATIBILITY - Works seamlessly with Surface Pro (3-12), Laptop (1-8), Book, and Go series devices.

The Sisyphy Surface Connect to USB-C Charging Cable delivers reliable 45W fast charging for a wide range of Microsoft Surface devices. Featuring a durable nylon braided exterior and sturdy aluminum connectors, this 6ft cable is designed for professionals who need dependable power on the move. Compatible with Surface Pro, Laptop, Book, and Go models, it requires a 15V/3A USB-C PD charger and is strictly for charging use. Backed by a 12-month warranty, it’s the ultimate travel-ready charging solution for Surface users.

Specifications

ASIN	B07VGTPYPV
Best Sellers Rank	#927 in USB Cables
Brand Name	Sisyphy
Cable Type	USB-C
Color	Nylon black
Compatible Devices	Microsoft Surface devices since 2014, Surface Pro 12/11/10/7/6/5/4/3, Go 4/3/2/1, Laptop 8/7/2/1
Compatible Phone Models	Microsoft Surface Pro,Microsoft
Connectivity Technology	USB
Connector Gender	Male-to-Male
Connector Type	USB Type C
Customer Package Type	sealed anti-static bag
Customer Reviews	3.8 3.8 out of 5 stars (2,751)
Ethernet Cable Category	Cat 5
External Testing Certification	Não aplicável
Included Components	Charging cable.
Indoor Outdoor Usage	Outdoor
Item Length	6 feet
Item Shape	Round
Item Weight	0.03 kg
Manufacturer	Saiteng
Maximum Current	3 A
Maximum Voltage	15 volts
Model	s0
Model Name	Sisyphy Nylon Braided Charging Cable
Number of Items	1
Number of Pins	24
Other Special Features of the Product	Braided, Lightweight
Outer Material	Nylon, Aluminum
Part Number	s0
Recommended Uses For Product	Charging Microsoft Surface Pro 7/6/5/4/3, Laptop 1/2/3, Book 1, Go 1/2
Specification Met	CE
UPC	632016511296
Unit Count	1 Count
Warranty Description	We offer a 12 month warranty and a 30 day money-back guarantee. If you encounter any issues with this item, please feel free to contact us via email in the seller profile, we will reply you within 24 hours.
Wattage	45 watts

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Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

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Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

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Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

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€ 20.93

Duties & taxes included

In stock

Sold byAmazon AustriaDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

Buyer Protection · Full refund if your order doesn't arrive as described.

Desertcart purchases this item on your behalf and handles shipping, customs, and support to Austria.

Secure transaction

Trustpilot

TrustScore 4.5 | 7,300+ reviews

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Received my product in pristine condition. Great service overall.

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