How does one order replacement parts?

You can contact the manufacturer. I called them and they sent the necessary parts.

Does this device actually chill the water? Is ice required to use it?

It keeps the iced water very very cold around the knee pad. The tub doesn’t chill the water, the ice keeps water cold then it gets chilled as it goes thru the connecting tubes. This is an excellent machine. It helped inflammation for posting and pre knee surgery.

I am unable to extend timer past 30 minutes? How can I program to 90 mins?

If I remember correctly some models time our at 30 minutes. If you have the model that goes to 90, press the 30 minutes time 3 times. I’ll confirm that once I am home. It’s an amazing machine. I would not have made it through knee replacement without it.

Fully operational. Shipping worldwide, on schedule.Duty & taxes paid at delivery

Help Track order

Account Cart

Fully operational. Shipping worldwide, on schedule.Duty & taxes paid at delivery

Help Track order

Account Cart

Circulating Cold Water Therapy Ice Machine Gen 2 by Arctic Ice Clear – for Knee, Elbow, Shoulder, Back Pain, Swelling, Sprains, Injuries (Arctic Ice Clear) (with Universal Pad)

Product ID: 344059592

Details

Age range (description)
Adult
Brand
M PAIN
Colour
White
Material
Polyurethane
Number of items
1
Package information
Pad

⏳Up to 6 hours continuous cold therapy

🔇Whisper-quiet motor for discreet use

❄️12-quart capacity for extended cold therapy

Description

❄️ Chill Smarter, Recover Faster — Because Your Joints Deserve the Best!

LONG LASTING CHILL - Foam-insulated tubing maintains consistent cold temperature for up to 6 hours without leaks.
PRECISION COLD CONTROL - Five adjustable flow rates and temperature settings (41-68°F) tailor your recovery experience.
PORTABLE USER FRIENDLY - Compact design with locking carry handle and easy-fill water base with level guides for on-the-go therapy.
UNIVERSAL FIT ULTIMATE COMFORT - One-size-fits-all wrap with stretchy strap ensures secure, breathable relief on any joint or extremity.
POST SURGERY WORKOUT ESSENTIAL - Clinically designed to reduce swelling, joint pain, arthritis discomfort, and speed up injury recovery.

The Circulating Cold Water Therapy Ice Machine Gen 2 by Arctic Ice Clear delivers targeted, customizable cold therapy with a whisper-quiet motor and a universal wrap that fits any joint. Its 12-quart capacity and insulated tubing provide up to 6 hours of consistent cold relief, making it ideal for post-surgery recovery, injury treatment, and chronic pain management. Compact and portable with easy-fill guides and multiple flow and temperature settings, it’s engineered for professional-grade recovery at home or on the move.

Specifications

ASIN	B0872FD2NY
ASIN	B0872FD2NY
Age Range Description	Adult
Benefits	Cold
Brand Name	M PAIN MANAGEMENT TECHNOLOGIES
Colour	White
Container Type	Pad
Customer Reviews	4.0 4.0 out of 5 stars (902)
Customer reviews	4.0 4.0 out of 5 stars (902)
Global Trade Identification Number	00854013008283
Guaranteed software updates until	unknown
Is discontinued by manufacturer	No
Item Dimensions	30.5 x 30.5 x 27.9 centimetres
Item Form	Wrap
Item Volume	384 Fluid Ounces
Item model number	CTUC2
Manufacturer	M PAIN MANAGEMENT TECHNOLOGIES
Manufacturer	M PAIN MANAGEMENT TECHNOLOGIES
Manufacturer Part Number	CTUC2
Material Type	Polyurethane Neoprene
Model Number	CTUC2
Number of Items	1
Product Dimensions	30.48 x 30.48 x 27.94 cm; 4.2 kg
Product Style	with Universal Pad
Size	1 Count (Pack of 1)
Special Features	Reusable
Target Use Body Part	Back
UPC	854013008283 790566636170
Unit Count	1 count

Common Questions

Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

Trustpilot

TrustScore 4.5 | 7,300+ reviews

Khalid Z.

Great experience from order to delivery. Highly recommended!

1 week ago

Neha S.

Excellent communication throughout the order process. Product is perfect.

2 weeks ago

View all Trustpilot reviews

Shop Global, Save with Desertcart

Value for Money

Competitive prices on a vast range of products

Shop Globally

Serving millions of shoppers across more than 100 countries

Enhanced Protection

Trusted payment options loved by worldwide shoppers

Customer Assurance

Trusted payment options loved by worldwide shoppers.

Desertcart App

Shop on the go, anytime, anywhere.

Trustpilot

TrustScore 4.5 | 7,300+ reviews

Rajesh P.

Customer service was outstanding when I had questions about the product.

2 days ago

Ayesha M.

The product exactly matches the description. Very satisfied with my purchase.

5 days ago

View all Trustpilot reviews