They refunded my money and did not want the item returned.

Can I purchase just the replacement bolt?

Yes...you should be able to purchase just the bolt. But it might be easier if you took the old bolt to a local hardware store. They may be able to match the tread design and be cheaper than going thru the manufacturer

Why will the seller not accept the item when requesting to return?

Because they’re cheats and Amazon helps them get away with it. If something hasn’t been used because it couldn’t be installed, there should be no problem accepting it in return. Even aids for getting up from a chair they won’t accept return. This is a racket and we’re the marks. Amazon used to protect their clients. NEVER BUY FROM THESE PEOPLE!

Listing said eligible for return or replacement but when i try to return, it says i can't. still in unopened box. just didn't need it. any recourse?

Nope. Amazon says it’s clearly stated, which it is not. It says it’s returnable but it’s not. Complain to Amazon. Write bad reviews explaining they cheat customers. Contact your state’s consumer protection agency. That’s what I’ve done. And warn as many unsuspecting customers as possible.

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Carex E-Z Lock Raised Toilet Seat With Handles, 5" Toilet Seat Riser with Arms, Fits Most Toilets, Handicap Toilet Seat With Handles, Handicap Toilet Seat

Product ID: 502563675

Details

Brand
Carex
Colour
Gray White
Material
Polycast
Shape
Rectangular
Style
Elongated

📏5-inch height boost

🔒Secure E-Z lock system

⚖️Supports up to 300 lbs

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€ 214.68

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Description

🚽 Elevate your throne game—comfort and confidence in every sit!

ROCK SOLID STABILITY - E-Z Lock base ensures a secure, wobble-free fit that supports up to 300 lbs, giving you confidence every time.
ELEVATE COMFORT SAFETY - Boost your toilet seat height by 5 inches for effortless sitting and standing—perfect for seniors and those with mobility needs.
UNIVERSAL FIT ZERO HASSLE - Designed to fit most round, standard, and elongated toilets with a 9-inch opening and adjustable arms from 18 to 20 inches.
QUICK TOOL FREE INSTALLATION - 3-step setup in minutes—no plumber needed. Easily removable handles for convenience and cleaning.
PADDED HANDLES FOR EXTRA SUPPORT - Ergonomically designed, cushioned arms provide comfortable, sturdy grip assistance to reduce strain and increase independence.

The Carex E-Z Lock Raised Toilet Seat with Handles is a durable, 5-inch toilet seat riser designed to fit most toilets and support up to 300 lbs. Featuring a secure locking mechanism and padded adjustable handles, it offers enhanced safety and comfort for seniors and individuals with mobility challenges. Easy to install and built for stability, this riser transforms everyday bathroom routines into moments of independence and ease.

Specifications

ASIN	B001RJQE7G
ASIN	B001RJQE7G
Best Sellers Rank	#70,036 in Tools & Home Improvement ( See Top 100 in Tools & Home Improvement ) #297 in Toilet Seats
Brand Name	Carex
Color	Gray, White
Customer Reviews	4.3 4.3 out of 5 stars (2,849)
Customer reviews	4.3 4.3 out of 5 stars (2,849)
Date First Available	9 August 2012
Department	Seniors
Global Trade Identification Number	00023601023032
Included Components	one riser
Item Dimensions L x W	43.2L x 39.4W centimeters
Item Type Name	Toilet seat riser
Item Weight	5.6 Pounds
Item model number	FGB30300 0000
Manufacturer	Carex Health Brands
Manufacturer	Carex Health Brands
Manufacturer Part Number	B303-00
Material Type	Polycast Plastic
Model Number	FGB30300 0000
Operation Mode	Manual
Product Dimensions	43.18 x 39.37 x 0.01 cm; 2.54 kg
Shape	Rectangular
Style	Elongated,Adjustable
UPC	023601023032 023601323033
Unit Count	1 Count

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Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

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€ 214.68

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In stock

Sold byAmazon AustriaDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

Buyer Protection · Full refund if your order doesn't arrive as described.

Desertcart purchases this item on your behalf and handles shipping, customs, and support to Austria.

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TrustScore 4.5 | 7,300+ reviews

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