Question 1

Adapter not included!  So where is the adapter to charge this unit from the wall.

Accepted Answer

No adapter included.  You’ll have to use your own USB-C plug to charge it.

Question 2

Why is this listed as 10,000 mAh when the bottom says 5800 mAh according to a review with photo?

Accepted Answer

Hello David,

Thank you for your interest in this portable charger. This is a good question that many customers may have. Why did you purchase a 10000mAh portable charger but find that the rated capacity on the product is less than 10000mAh? Here's an explanation: 10000mAh is the capacity of the battery cell, and 5800mAh is the rated capacity (the actual output capacity).

10000mAh is the capacity of the battery cell, calculated at a voltage of 3.7V (the basic discharge voltage of a lithium battery). When charging a device such as a phone with the portable charger, the output voltage required is 5V. Therefore, the internal circuit board of the portable charger will boost the voltage from the battery cell's 3.7V to 5V before outputting it to charge the phone. The capacity of the portable charger that can be output to charge the phone needs to be converted.

The calculation formula is: theoretical output capacity = battery cell capacity * battery cell voltage / 5V (voltage of the device being charged). For example, with a 10000mAh battery cell, the theoretical output capacity is 10000mAh * 3.7V / 5V = 7400mAh.

This is only the output capacity when charging a device at 5V. This product supports fast output from 5-12V. When charging an iPhone quickly at 9V, the theoretical output capacity is 10000mAh * 3.7V / 9V = 4111mAh, which is less than 5800mAh. However, phones have battery protection functions and will reduce the voltage to below 9V when the battery is charged to over 80%. Therefore, we have taken 5800mAh as the rated capacity.

If you have any other questions, please feel free to contact us.

Sharge team.

Question 3

What cable comes with this?

Accepted Answer

Hello, Thanks for your interest in these 10000mAh mini power bank.
It comes with a hybrid cable. USB-C to USB-C with a USB attachment connected to it.
Please feel free to contact us if you have any other questions about our products.
Best wishes
Sharge Team

Question 4

what brand battery cell used? Panasonic? Samsung? LG?

Accepted Answer

Hello there,
This iPhone power bank uses the same LG brand high-performance battery cells as Tesla's cars.
Best wishes
Sharge team

Battery Cell Type	Lithium Ion
Color	White
Recommended Uses For Product	Iphone,Tablets
Item Dimensions L x W x Thickness	1.6"L x 4.9"W x 3.7"Th
Item Weight	0.26 Kilograms
Charging Time	3 Hours
Output Current	3 Amps
Compatible Devices	Laptop, Camera, Headphone, Smartphone, Smartwatch
Is Electric	Yes
Portable	Yes
Voltage	12 Volts
Power Source	Battery Powered,Corded Electric
Amperage	3 Amps
Number of Ports	1
Connector Type Used on Cable	usb, Micro USB
Battery Capacity	10000 Milliamp Hours
Additional Features	Fast Charging,Portable,Portable Charger

10000mAh Power Bank

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