SmartWings Motorized Smart Roller Shades, 100% Blackout Linen Caramel | Customized Automatic Shades for Indoor Window, Cordless Electric Blinds Compatible with Alexa/Homekit/Google

I should’ve done this review 4 months ago when I first bought them and I don’t really do reviews, but I would like to start by saying I will rate this product a 5 out of 5 every time. I just recently bought my home and my front door has a nice modern look to it with all glass panels. Now that might seem appealing to the eye but at the same time privacy was a big factor to me as you could clearly see in my home at all hours of the night. My first alternative was to get curtains but as me and my wife researched we came across these motorized shades. My initial thought was they were probably cheap and generic because of not many reviews nor buys, but I am really eating my words now. The quality of these shades is spot on and the best part is they come fully charged and I would say I haven’t had to recharge them in about 3-4 months and still going. Customer service is on point as their rep assured me of all shipping, warranty, and delivery details. The responses were very fast and reassuring. If you are looking for some motorized shades similar to my expirence then do not hesitates to buy these. Yes they are pretty pricey but in my opinion worth every dollar. Now at night with the blinds being blacked out as they roll down I feel completely more secure in my home with my families privacy as you cannot see in at night. It’s as easy as a push of a button on the remote that comes already synced to the shades so it’s literally un box and your ready to go. Make sure your dimensions are as accurate as possible when measuring what you need because they are truly exact.

I did not want powered blinds. If / when the motor fails, a motorized blind will brick and be unusable. Manual blinds with a string or chain can be repaired and may last (a lot) longer. However: when I searched on Amazon for roller blinds, the Smartwings products kept moving to the top of the search results. They had the best price and best reviews. The best manual blind alternatives to the Smartwings motorized blinds were more costly and less popular. And so, I decided to take a chance on Smartwings. The build quality is solid. I know this because I had to disassemble and reassemble the first (of three) blinds that I ordered several times. The blind made grinding and knocking sounds when operating. I contacted Smartwings technical support and they went several rounds with me, suggesting potential fixes and sending links to videos that explained how to adjust blind components. Nothing worked, but technical support was unfailingly fast and friendly whenever I asked for help. Every individual component of the blind worked as expected and tested flawlessly, but when assembled together they made strange noises. Smartwings eventually concluded that the blind just wasn't going to work to spec (haunted, maybe?) and sent me a replacement. Kudos to their technical support staff both for sticking with the extended debugging process, and then sending a replacement when it was appropriate. Things that might not be clear from the product description: [*.] With regards to colour, I found it difficult to trust the product photos for the blinds: they've clearly been Photoshopped. Smartwings sells a package of fabric swatches (5"x8.5") on Amazon. Ordering the swatches first cost $10 and added a few weeks to the process but provided peace-of-mind. [*.] It is possible to adjust the upper and lower limits of the blind. If you have any concerns about how the blind will fit in your window, it's better to order one that is a little too long (vs too short). I needed blinds for three windows, and the windows are not exactly the same size (one is 3/4" taller than the others). I ordered all 3x blinds to fit the tallest window, and then tweaked the lower limit on 2x of the blinds to make them fit the shorter windows. It worked very well, and because they are the same size the blinds are interchangeable. [*.] The price you see on the product page is for the smallest / simplest blind. When you "add to cart", the Amazon website will walk you through a series of questions to lock down exact measurements and requirements. The process is thorough; you won't have to worry about errors / misunderstandings in your order. [*.] If you plan to order multiple blinds, you will need to order at least one remote during the website customization process. There are two models of remote available: one that supports 1-5 blinds, and one that supports 1-15 blinds. It you order five completely different blinds, across five different orders, they can all be made to work with the same remote. All of the factory programming can be reset / reconfigured. [*.] It is apparently possible to use two remotes with the same blinds. I only have one remote, so I can't test this. Also: I don't see a way to order (just) a second remote through Amazon. Based on my experience with Smartwings support, however, I expect that you could contact them to make arrangements to purchase a second remote if required. I have been using Smartwings blinds for several months and I have no complaints. They look good and function well. A note, re: the remote programming instructions: Don't pay too much attention to the "hold button for X seconds" or "wait for the LED to flash" bits in the manual. The only thing that counts is the blind "jogging". The instructions might say to hold a button on the remote for two seconds until the blind jogs. That really means: hold the button down for as long as it takes for the blind to jog. Could be much longer than the instructions say.

No product help from Amazon. Supplier will not help with connecting to Google Home device as it was bought through Amazon

Barring the cost and ease to measure-it can cause paranoia. Very very easy to install the inside mounted roller shade when following instructions. True 100% blackout. There were a few screws missing but used those from previous blinds. The remote is awesome delivering a quiet roll. It took longer to remove the previous vinyl blinds than installing the new roller shades. Additionally, should’ve ordered the light blockers.

Easy to order, delivered very fast. Very simple install. I had a small problem connecting to HomeKit, I emailed support and they responded within a couple of hours.. the problem was on my end… I didn’t put the shade motor in pairing mode when adding to HomeKit. When I did, it connected with no problem. Shade look great, work fast and quiet. I am so impressed with the product and company.