Go Work Gen 2, Wireless Headset, Bluetooth, USB Dongle, Boom Mic, Multipoint, Over Ear Headphones, Black

This headset works great and exceeded my expectations. The sound quality is clear, the microphone picks up my voice well, and it's very comfortable to wear for long periods. The wireless connection is reliable, and the battery life is impressive. It's perfect for work calls, online meetings, and everyday use. Great value for the price and very easy to set up.

This is my 4th set of JLab headsets. One set is the JLab JBuds Work trucker's style which you can remove an ear cup. The other 2 were JLab Go Work which I like best. I broke the first set. The second set started giving me background sound where I could hear my surroundings. I must have changed something by hitting the button too many times. Couldn't figure out how to change it back so I bought the Gen2 set. I don't understand other reviews regarding comfort. I'm a Dispatcher and the only time I'm not wearing them is in the shower or to bed! I wear them at least 14 hours a day! They're soft and adjustable on my ears. A simple little tweak always does the trick! I've told everyone in trucking that I know about these! These rival any of the expensive headsets the truckers use! I love'em! The battery last a long time and now the Gen2 is even longer than the first! Update: I did figure out what I did to the headset. I had hit the button too many times and had set them to hear outside as well. They are finally giving out though. They will work fine for a while and then cut out. No one can hear me but I can hear them. So continued use from 2023 to 2026 at $40, that's a good deal in anyone's book! I Love'em!!! IMO there's none better for Driver's, Dispatcher's, CSR's, connect to your phone, laptop, desktop, gamer console and so much more! Plus, you can listen to your music and it's not bad for that either. They aren't made to get the most from music or movies but for all day wear, I haven't found better! Update 06/02/26: Well I'm on my 5th set now. I broke the boom mic; snapped it like a toothpick! I'm so frustrated with myself. I just couldn't stop myself! Anyway...I saw where this is a frequently returned item. For the life of me, I do not understand why! For the price, there is absolutely nothing better on the market! Multipoint connections, long battery life, kills background noise, absolutely fantastic for office work, while driving or watching a movie or listening to music! Why would you return it unless it just doesn't work? I've not had that experience! I love the Gen2 and I'll buy it as long as it's available. I saw they have a Gen3 out now so I'd better get me a bulk deal on the Gen2 then I'll try the new one! Hahahaha!

I love Jlab products & have 3 different types of earbuds from them. My workplace's standard issue wired headset was hitting a pressure point on my ears, and I hated being literally attached to my desk by it. So, I searched for a reasonably priced, wireless headset, with a mute button and a wireless USB C dongle - because my work computer blocks Bluetooth & I don't have access to unblock it. I decided to purchase this one. Works great! Clear sound & mic quality - even when I forget to bring my mic boom down, people can still hear me & I can move freely. Easy setup and the charge lasts at least up to 20 using hours (I forgot to charge it one night after work, and I work 10hr shifts). I've never heard it say it is about to disconnect, or have it die on me, and I've used it 4 days a week for 6 months now. Only reason I didn't give it 5 stars, is the ear piece could be softer. I also wish it was bigger, but if I invested more, I could have gotten something with larger ear cups. They are still of good size though, and don't hit any pressure points. Another half a star because the mute button notification is finicky, sometimes works & says it is enabled, other times it doesn't but you are muted. Honestly, the light at the end of the mic goes red when it is muted, so if you are looking, you'll know when you're muted. Overall, great low budget option to replace the headset you get from your call center when hired. I would (and do!) suggest this set to anyone who works at a call center and takes calls all day long.

I use this headset for working remotely. This is my 2nd pair. The first one, a Gen 1, had the connection to the head band broke after many years of productive use. I took good care of it but I guess it requires more tlc. Anyway, I liked it so much that I replaced it with this gen2. The first one, I alternate between bluetooth and hard-wired. This second one, a Gen2, did not come with a hard-wire but the one for the Gen 1 works. I alternate between bluetooth and the dongle. Sometimes the dongle gets unpaired but it's not hard to re-pair it or I just go with the bluetooth and it never fails. It works a great distance from my laptop. People in my meetings say I sound crystal clear even when I am waaaay in my kitchen or bathroom. This is where the convenience of the built-in mute button comes into play. No more embarrassing "you're not on mute" comments. And I can hear the remote end very clearly. I use this for all day meetings and my head or ears never hurt.

I really liked this headset, it was easy to use and pair with my computer. The sound quality was good. The noise cancellation was good however, the mute button stopped working within a week. And the one thing that I was hoping for was that it would not pinch my ears by the end of the workday but while these do you have a little bit more adjustment capability than the previous that I was using, I still found that my ears hurt at the end of the day. So I ended up getting some sound labs headset that completely cover my ears. But if you don’t have sensitive ears like I do, these might work really well for you. My only complaint would be the mute button that stopped working within a week

I use this thing all day every day. You're not going to want to listen to music through them, but that's not what they're for. As a communication device, it is perfect. Love having the physical mute button with the visible red light indicator.

I picked this up for the telehealth visits I have with my doctors, as well as doing some video journaling. I don't have a USB C connector on my computer, and I was struggling with connecting via Bluetooth (user error, NOT error on the part of the headset *lol*), so I picked up some USB C - USB A adaptors and plugged it in to one of my USB-A ports. Very clear audio and the sound quality is great.

Dateline: The Digital Purgatory of Back-to-Back-to-Back Meetings. The modern workplace is a virtual chain gang. A relentless, soul-grinding parade of video calls where you are tethered to your desk by a thin, black wire. My last high-end headset was one such leash. I needed to be free. To pace. To get a drink without my head being yanked back by a taut cord. But the market for wireless headsets is a jungle of wallet-flaying "enterprise solutions" costing hundreds. I just needed a tool, not a new financial burden. And so, the JLab Go Work Gen 2. The price was a beacon of sanity. For this modest sum, you get a surprisingly solid piece of hardware. It's comfortable. The fit is good. The battery life is not just "good," it's eternal. It just sips power, running for days. And the physical mute button is a glorious, tactile gift—a simple, effective way to cut your feed to the digital noise machine. It works flawlessly with the unholy trinity of corporate comms: Teams, Slack, and Meet. For the price, this thing is a champion. But you know there's a catch. There's always a catch in this digital age. And here, it is the software. I am on a Mac, a company-issued laptop. I wanted to tweak the settings. But JLab, in a fit of what can only be described as profound corporate madness, has no Mac app. No. Instead, they demand you download the iPhone app. An app not even designed for a Mac, just a clunky, ported-over piece of phone software. But the true genius of this terrible decision is this: the app only works over Bluetooth. If you are using the high-speed, stable 2.4Ghz USB dongle—the very thing you want to use for reliable meetings—the software will not see the headset. It renders all customization completely impossible. What manner of logic is this? Who, in the name of all that is holy, is sitting in six hours of corporate meetings on their iPhone? The tool is built for the laptop, but the brain is trapped on the phone. It is a baffling, idiotic, and utterly infuriating design flaw. Now, is the sound quality going to transport you to a concert hall? No. It's a bit thin. It's a noticeable step down from a high-end, three-figure device. But it is perfectly, absolutely fine for the human voice. It's a work tool, not an audiophile's dream. The verdict? For the money, this headset is decent value. It does the core

As someone that wears a headset all day 5 days a week - comfort is really important. There are light, easily adjustable really soft on the ears and the mic stows away really easily. Sound quality is great. I like the audible and visual mute indicators. Not having wires make such a difference. A charge lasts forever. Bluetooth multipoint is great, switching between phone and PC is automatic. IWe now use this brand as standard at work.

Clear sound with no lag. Mute button does not work for Zoom so you need to unmute in app too, but works fine in Teams. Battery is good for a full workdays usage on a single charge.

Must have for work calls. Excellent mic and blacks most background noise and stable connection. Build quality is good and music also sound pleasant. Cushions are comfortable Best value for money.

Uso queste JLab Go Work 2 ogni giorno per lavoro in smart working e devo dire che sono davvero eccezionali. L’audio è pulito e bilanciato, sia nelle chiamate che nella musica, e i microfoni con cancellazione del rumore fanno un ottimo lavoro: i miei colleghi mi sentono sempre chiaramente anche con rumore di fondo. La connessione Bluetooth è stabile e molto rapida, e la doppia possibilità di collegarle anche via cavo USB-C è comodissima. L’autonomia è sorprendente: con una sola ricarica riesco a coprire tranquillamente più giorni di lavoro. Inoltre sono leggere, comode da indossare per ore e i comandi integrati sono intuitivi. Un acquisto davvero consigliato per chi lavora da casa o vuole una cuffia versatile per tutto il giorno!

These wireless headsets are just what I was looking for. They do the job similar to Jabra, except that Jabra also has a dedicated answer button. They are way more comfortable than Jabra, even after a full day of service. I highly recommend these headsets.