I ordered 2 bags of the Sweet & Hot, one looks fine and the other is about half molded......should I destroy or would you like it back???

Mine came today and is the same way!! One bag molded

I need to return / refund this as it molded up in the bag.

We apologize you received a product that is not up to our high standard of quality. Please call us at 715.466.6608, M-F, 8-4 Central Time or write us at the below link and we will try to help. http://www.jacklinks.com/pages/contact Thank you for being a valued customer.

I purchased 4-pk 18oz hot&spicy 8/24/19 and 2-pk are ALL mold! and exp date is 11/09/2020

We apologize you received a product that is not up to our high standard of quality. Each bag that leaves our facilities is checked by our quality team and stamped with our Jack Link’s Guarantee seal. If the jerky is somehow exposed to oxygen throughout the transportation or shelving process, it could result in mold. Please call us at 715.466.6608, M-F, 8-4 Central Time or write us at the below link and we will try to help. https://www.jacklinks.com/contact-us Thank you for being a valued customer.

Is this jerky susceptible to spoilage due to heat during shipment?

Highly unlikely, it's dried, sealed and has moisture control pack present. Unless there was some kind of contaminant present. I've only see beef jerky mold once in my lifetime and was smaller company with questionable Jerky. We ship to where we are all the time and weather here in summer is up to 120 degrees.

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Jack Link's Original Beef Jerky Multipack - (5 Pack) 0.625 oz

Jack Link's Original Beef Jerky Multipack - (5 Pack) 0.625 oz

Product ID: 59704461

Details

Biological Source
Cow
Brand
Jack Link's
Flavor
Original
Item Form
Solid
Number of Items
5

🎒5 portable snack packs

💪7g protein per pack

🔥Slow-smoked hardwood flavor

€ 12.99

Duties & taxes included

In stock

Sold byAmazon AustriaDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

Buyer Protection · Full refund if your order doesn't arrive as described.

Desertcart purchases this item on your behalf and handles shipping, customs, and support to Austria.

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Description

🔥 Snack like a boss, fuel like a pro 💼

GRAB GO CONVENIENCE - Five perfectly portioned 0.625 oz packs fit effortlessly in your lunchbox or gym bag
POWER THROUGH YOUR DAY - 7g of protein fuels your busy work and school grind
SHELF STABLE SNACK ANYTIME - No refrigeration needed—ready to fuel your hustle wherever you are
100 REAL BEEF ZERO COMPROMISE - Crafted from premium lean cuts, MSG and nitrate free for clean snacking
AUTHENTIC HARDWOOD SMOKED FLAVOR - Classic Jack Link’s seasoning slow-cooked for that crave-worthy taste

Jack Link's Original Beef Jerky Multipack offers five individually packed 0.625 oz servings of slow-smoked, 100% real beef jerky delivering 7g of protein each. Perfectly sized for on-the-go snacking, this MSG and nitrate-free jerky combines classic hardwood-smoked flavor with convenient shelf stability, making it the ideal protein boost for busy professionals and active lifestyles.

Specifications

ASIN	B017DF6PUS
ASIN	B017DF6PUS
Age Range Description	All Ages
Allergen Information	Beef, Soy, Wheat
Best Sellers Rank	#105 in Grocery & Gourmet Food ( See Top 100 in Grocery & Gourmet Food ) #1 in Jerky #13 in Meat & Seafood
Biological Source	Cow
Brand Name	Jack Link's
Color	Original
Container Type	Bag
Cuisine	Native American cuisine
Customer Reviews	4.6 4.6 out of 5 stars (27,099)
Diet Type	Gluten Free
Flavor	Original
Global Trade Identification Number	00017082877567
Item Dimensions	1.77 x 6.2 x 7.53 inches
Item Form	Solid
Item Package Weight	0.16 kg
Item Weight	3.13 ounces
Item model number	10000008435
Manufacturer	Jack Links
Manufacturer	Jack Links
Model Number	10000008435
Net Content Weight	17.87 g
Number of Items	5
Number of Pieces	5
Package Size Name	5 COUNT
Package Type Name	Bag
Part Number	10000008435
Product Dimensions	1.77 x 6.2 x 7.53 inches; 3.13 ounces
Product Firmness	Hard
Protein	7 g
Size	0.63 Ounce (Pack of 5)
Special Features	MSG Free ounce, Nit, Nitrate Free
Specialty	Snack
UPC	017082877567
UPC	017082877567
Unit Count	3.13 Ounce
Units	3.13 Ounce
Vitamins And Minerals	15, 290 milligrams, 290 milligrams

Common Questions

Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

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Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

Trustpilot

TrustScore 4.5 | 7,300+ reviews

Farhan Q.

The delivery time was excellent, and the packaging was secure.

2 months ago

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Great price for an authentic product. Fast international shipping too!

3 weeks ago

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€ 12.99

Duties & taxes included

In stock

Sold byAmazon AustriaDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

Buyer Protection · Full refund if your order doesn't arrive as described.

Desertcart purchases this item on your behalf and handles shipping, customs, and support to Austria.

Secure transaction

Trustpilot

TrustScore 4.5 | 7,300+ reviews

Sneha T.

Received my product in pristine condition. Great service overall.

1 month ago

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The customer service exceeded my expectations. Perfect for buying products you can't find elsewhere.

1 week ago

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