Oakter Mini UPS Basic for WiFi Router Broadband Modem | Supports 12V-2A Routers. Backup Upto 3 Hours | WiFi Router UPS Power Backup During Power Cuts| Current Surge & Deep Discharge Protection

I've been using the Oakter UPS since January 2024. It worked well for more than a year and provided reliable backup during power cuts without any issues. A few days ago, I noticed that it had stopped giving backup even though it was charging properly. I contacted Oakter support, shared the details they asked for, and after checking the issue they agreed that the unit needed to be replaced. The support team was responsive throughout the process and handled my case without unnecessary back and forth. While it's disappointing that the UPS developed a problem after about two years, I appreciate that the company stood behind its product and processed a replacement. Overall, my experience has been positive because of the after-sales support. Hopefully, the replacement unit lasts much longer.

I am using this Oakter Mini UPS with my Airtel Fiber router with an excellent power backup. It is worth every penny. It is compatible with Airtel Fiber and AirFiber Routers as to my experience. The Verdict: I have been using the replacement unit for a month now, and it consistently delivers a solid 2 hours of backup. I am highly rating this not just for the device's performance, but because Oakter stands firmly behind its warranty with excellent customer service. Highly recommended! The Issue: After 3-4 months of standard usage, the battery backup time dropped significantly. I was disappointed and actually started looking into other brands. The Resolution: Fortunately, I realized the product was still under warranty and reached out to Oakter's customer support team via WhatsApp. To my surprise, the process was incredibly smooth and quick. Their team was highly responsive, handled my query professionally, and promptly shipped a replacement unit without any hassle.

I have purchased this Mini UPS twice and overall, I am very satisfied with the product. It provides reliable backup for my WiFi router during power cuts and works exactly as advertised. The compact design, easy installation, and stable performance make it a great value-for-money solution. One of the two units I purchased stopped working after about 4 months. However, I was pleasantly surprised by the company's customer service. After I raised a complaint, the support team promptly approved the replacement, and I received a new UPS within just 2 days. The replacement process was handled professionally and efficiently. The only area that needs improvement is the complaint registration process. Raising a service request was somewhat cumbersome and took longer than expected. A more streamlined and user-friendly support process would make the overall experience even better. That said, the company's willingness to honor the warranty and provide a quick replacement gives me confidence in both the product and the brand. Based on my experience, I would definitely recommend this UPS to anyone looking for a reliable backup solution for their WiFi router.

I bought these 3 years back. So far it was performing well. 2 months ago, I noticed that its backup is gone. I contacted support team I am already aware that warranty is over. I connected them so that I can replace the battery even with a cost. For a device within this range, I am impressed with the durability. The support team was responsive throughout the process and handled my case without unnecessary back and forth. I should say that their customer support team is very good, responsive and knowledgeable. Last year I contacted another company which sells 9-in-1 USB hub, for a small issue with my hub, they outrightly rejected my request for paid repair. From that exp, I would say I am fan of this. To my surprise, they offered me a replacement as a matter of goodwill. I felt lucky, they shipped new device in 1 week. I wanted to test the new device for sometime before posting the review.

⭐⭐⭐⭐⭐ Absolutely a Must-Have for Uninterrupted Connectivity!** I got the Oakter UPS for my WiFi router and I couldn't be happier with this purchase. Living in an area with frequent power cuts, staying connected during outages used to be a constant headache — work calls dropping, downloads failing, smart home devices going offline. This little device has completely solved that problem. **Build & Performance:** The unit is compact, doesn't take up much space, and fits neatly behind my router setup. It kicks in instantly the moment power goes out — no lag, no dropped connection. I've tested it through several outages now, and it comfortably keeps my router running for a good stretch, which is more than enough to ride out most local power cuts. **Value for Money:** For the price, this is an absolute steal. It's saved me from missed video calls, failed backups, and the frustration of restarting everything once power comes back. **Customer Service:** This is where Oakter truly stood out. I had a query on this device and their support team responded quickly and patiently walked me through everything. Even post-purchase, when I reached out with a small doubt about the battery backup time, they were prompt, courteous, and genuinely helpful — no scripted responses, just real answers. It's rare to find this level of care from a brand these days. **Final Verdict:** If you're tired of your internet going down every time the power does, do yourself a favor and get this. Combined with their fantastic customer support, Oakter has earned a loyal customer in me. Highly recommended! 🙌

I purchased the Oakter Mini UPS, and it worked perfectly for about 10 months. After that, I noticed the battery backup had reduced significantly and it was only providing 15–20 minutes of backup. I contacted the Oakter customer support team, and I was really impressed with their quick response and professionalism. They understood the issue without any hassle and promptly arranged a replacement for my UPS. I've been using the replacement unit, and it's working perfectly again. Overall, I'm very satisfied not only with the product but also with Oakter's excellent after-sales service. At this price point, it's definitely worth buying. I highly recommend this product to anyone looking for a reliable Mini UPS backed by a responsive and supportive customer service team.

Writing this review after exactly 1 year of usage. At start it gave 3 hrs of back up approximately. Later in 6 months it downgrade to 2 hrs till month of 8-10. After exactly 1 year it does not work for 15 mins now. So after one year you cannot claim the warranty and this is useless now.

I had been using the Oatker Mini UPS for my router, and it performed reliably throughout its usage. Recently, it stopped working after my warranty had already expired last year. I contacted the customer support team expecting only troubleshooting assistance, but to my surprise, they handled my case professionally and went above and beyond by providing a replacement unit. The product itself has been dependable, and the after-sales service has been equally impressive. It's reassuring to see a company that values customer satisfaction even beyond the warranty period. Overall, I'm very satisfied with both the product quality and the excellent customer support. Highly recommended.