EXC10EL

TL:DR: Just buy it already, you'll love it, AND try to buy a used / refurb / returned one from Amazon marketplace to save money! LOVE that I bought this one as an Amazon Marketplace USED item: as always, not disappointed with my choice for savings, that's for sure! Paid $ 746 instead of $1180, and the only thing 'wrong' with it was the tiniest of dents in the bottom metal liner-tray, so simply a small cosmetic thing that does not impinge on use at all I highly recommend purchasing refurb / used / barely returned items from Marketplace, have never been disappointed yet, and have saved literally THOUSAND of dollars, mostly on big-ticket items, including a tri-fuel generator, but also on a myriad of little, everyday things: helps to avoid returned items going to trash AND saves you money. What's not to like? I already owned one of the older 9-tray plastic ones, but it has never been enough for processing my spring through autumn harvesting of medicinal herbs, plus fruit, veggies, making flavoured condiment salts, leathers, jerky, & so much more. It was running 24 /7 for months at a time, so decided to add this one to ensure nothing went to waste waiting for a tray spot LOVE that it is just a tad larger footprint than my old one, & sturdy stainless, so the old one is now on top of the new one, double stacked. PERFECT! (SEE PIC OF STACK) LOVE that the 10th extra tray gets me to 16 sq ft in this machine (plus the 14+ on the old one makes it a much more effective drying surface for my needs) LOVE that because of the steel construction it is QUIETER that the older one, with its rattling plastic front door LOVE that the front door is glass, & I can check on status without opening the machine; I'm now considering purchasing a glass vertical front door for my old machine! (SEE PIC) I love that I can do the double-heat timing: a couple hrs at higher temps for my medicinal herbs especially, to just get the high-water content evaporated, then auto-switching to 95 F for that 'living foods' ultra low temp for nutrient & medicinal constituents preservation While the glass doors took more than a few minutes to install/ fidget with to get the perfect placement, & tho they have that (counterintuitive, but INTENTIONAL, for proper airflow!) gap between them, I LOVE that this newer model dries stuff way faster & more efficiently than my old one. Since the thermal unit and the fan are virtually identical, I believe /am guessing that it's the airflow design that is helping the efficiency. Items started at same time in both machines are perfectly dry hours sooner in the new one, even when I have not used the dual-temp set to fast-remove initial water content I have found myself having to keep an eye on it & change my long-established timetables for my herbs etc, & creating new ones for this machine: don't over-dry your stuff if you get this & are used to the older, flat-front vertical cover machines. Also have found myself of course refilling the trays over and over, and having down time (GASP!) between batches when I was not ready with the next thing LOL It's too efficient, dang it LOVE A TAD LESS: small drawback that I have experienced, & which has been mentioned in other reviews, is that the metal trays are indeed not quite exactly square, nor do they always slide easily in & out on those weird little side shelf-rails. Because metal tolerances in manufacturing are seldom exact for general, non-tech items, some trays are harder to get in an out, & sometimes a tray falls sideways off one of the rails if I don't place it exactly (SEE PIC OF TRAY FALLEN) LOVE A TAD LESS: also, the metal trays have a center under-bar for stability. That bar makes it at times very hard to flex the tray enough to get it in some of those above-mentioned narrower slides when doing a 1/4 turn. Not impossible, but a minor, annoying inconvenience LOVE A TAD LESS: MOST ANNOYING of these minor issues is that the trays also have a wider mesh (SEE PIC) than the old, white-plastic liners, so when drying things like mushroom pieces, or small-leaved herbs, you have no choice but to use a solid silicone liner or paper liner, otherwise small items fall right through after they dry. Not a problem if you do a whole-machine load of the same stuff, but I seldom do that in daily use, so don't want my mushroom pieces to fall on top of the oregano! Having to use a solid liner of some type kinda defies the whole idea of air-flow for faster, more efficient drying. I prefer having to use solid liners only for wet, drippy things, such as rollups, drying soup, marinated jerky, etc

There was a time when Excalibur was the gold standard in dehydrators. Unfortunately this model is a huge disappointment. It’s flimsy, it’s cheap, it’s loud, and it’s grotesquely overpriced for the quality. The shelves fall right off the shelf supports and when you try to get customer service from Excalibur, well, you’d have better luck hollering down a well and waiting to hear a response. After three emails back-and-forth in which I had to provide more and more proof that I actually bought the dehydrator (despite having submitted evidence in the very first email) they sent an entire new set of shelves. If they had devoted as much time and attention into making sure their product is first rate as they do substantiating warranty claims I think that perhaps they might be able to reclaim their position as gold standard.

I've had the smaller version in years past and it did a good job of drying. However, I'm so glad I spent the extra money and got this one. It's awesome. It's nice to be able to control the drying temperature and set it for a certain amount of time. The parts are all metal and glass. I'm very impressed and am having fun finding and trying different foods to dry.

I orderd and recieved this dehydrator. It is heavy. I used it for a little while and was very happy with it, however, it has poor workmanship inside. It was damaged prior to shipping... a large dent in the side that did not show from the outside of box. The treys are not all the same size.. and they do not fit securely in the sides of the box. With any weight on them, they fell down on top of the ones below. This was very annoying. Poor workmanship and manufacturing defect. Better supports are necessary. I liked the machine for its performance and the 2 timers. However in the end, I returned it due to the faulty trey setup. Falling trays, because they did not reach correctly from side to side. It was crated well but box was opened and some screws were missing. For the price, they should have done a better job inside the box and the trey supports. I would have kept it if not for that very big inconvience. Every time I tried to put the treys in with anything on them, the treys would fall directly down on to the one below..NOT GOOD>Maybe i just got a lemon, but it was not a good experience, then I had to make a box to send it back as the other box was destroyed in the mean time. Good machine other than that. I am choosing to go cheaper this time around. about a thousand dollars cheaper. 2 stars because of poor workmanship and the inconvience with the treys...not fitting correctly.

I can’t review the actual product yet as I just received and unboxed it, I will follow up later. I’m missing the "paraflexx sheets”, instructions say be careful they’re the same color as the box. Ummm nope , not there, not at all.

Bought this as a Factory Refurbished model for about $400 lower than new. The dealer on Amazon was a bit slow in shipping due to the first one being damaged before it left their warehouse, but all was good when they shipped the next one. Shipped with all components as if NEW, but in a REFURB box, and included all components and new dehydration books. Very small problem with the magnet on the right door, but it really wasn't necessary, so no issue. Everything else, after adjusting the doors as described, was PERFECT. First run with sliced cinnamon apples for sweet, crunchy chips went flawlessly. Very quiet operation that could be considered white noise, and not obtrusive. The unit didn't even hiccup when the lights flickered in a thunderstorm during its initial run. Stainless steel shelves came out of the dishwasher crystal clean, and without blemishes. The digital controls are awesome, and a very well designed upgrade from previous dial knobs for precision. I expect this unit to run for years, and even the refurb includes a two year warranty, while the new ones have a ten year warranty. Excalibur is THE dehydrator champion, and this new flagship product is clearly top of the line. Couldn't be more pleased!! HIGHLY, HIGHLY recommended, despite the cost.

Great unit but 5you have to out a very slight bend on the shelves a little to tight

Owned this for less then 6 months with minimal use. The unit won't power on other then a blue backlight. I called Excalibur customer service and left a message. I received a return call within approx, 90 minutes and explained the issue. The rep was polite and honored the warranty without any issues. Although I was initially upset about the unit having issues, I was very pleased with the level of customer service.

Brutal!!!! Sin duda, como dicen: el mejor deshidratador del mercado a nivel Casero. Deshidrata muy parejo, silencioso por completo. Logra deshidratar todo y no pierden color los alimentos. Las posibilidades son casi infinitas.

Fonction et bon résultat.

The dehydrator works as it’s supposed to. I bought this one at half price because it was supposed to have some damage on it. When I got was it didn’t have the power cord. Amazon customer service via chat was amazing. Power cord received in 2 days. I love this dehydrator. Cleaning is a breeze. Does what I expect! Louder than I thought but bearable.

Machine turns off within minutes of setting it up. Never even got to use it once. Customer support does not respond.

We purchased two. One works great. The other had to be returned.